Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.

Edited August 28, 2020

The concept is good but it was preventing the Add to Cart button from being shown on my website.

Unfortunately, customer service was not helpful. I had to work around it by installing it on an older theme. She asked me to just reinstall it. Um no I'm not going to reinstall something that prevents people from shopping.

I would prefer however if it just worked on the current theme.

Crimson and Clover Studio
United States
About 2 months using the app
May 27, 2021

Priyanka has helped me twice over the past two days making sure I have all the details and how to operate! She even had me join a google meet so she could look at my screen to see what was wrong.

Hatch General Store
United States
1 day using the app
September 27, 2017

Great App, the best one for dropshipping business !

Dealme Shope
United Kingdom
About 2 months using the app
January 26, 2018

The app is easy to use and it integrates into your Shopify store. It has email return receipts that are very professional in appearance and easy to follow. I would definitely use it again and refer it my friends.

Elite Certified Pre Owned Cars
United States
About 2 months using the app
October 14, 2017

Amazing App! I Love it! And it`s FREE! Thank you so much Aftership! It makes my page looks so professional.

Sanmar Collections
Costa Rica
About 2 months using the app
March 30, 2023

Just installed it but it was quick and easy to set up. CS was helpful too! Only 4 stars because I haven't yet had customers use it.

Crazy Like a Daisy Boutique
United States
24 days using the app
AfterShip & Automizely replied March 30, 2023

We appreciate the time you took to provide your insightful feedback.

We are happy to hear that you are satisfied with the help the customer service support team has provided. Your suggestions enable us to further improve the user-friendliness and seamlessness of the app experience in accordance with user needs.

Please feel free to contact us via live chat or via email at support@returnscenter.com if you require any help with the app. We will try our best to ensure that your experience with us is worth a 5-star rating.

Regards,
AfterShip Returns

Edited November 15, 2017

Simply awesome.This app is the most valuable app I have installed since I open my store. I haven't used it so far, cross fingers but since I installed my conversions skyrocket ppl just start to purchase. thank you aftership for this app.

Morilloshop
United States
About 2 months using the app
Edited October 31, 2017

What a Fantastic App, Easy to install and integrate into Shopify. This App takes away loads of email swapping between Customer and Customer Service.

Holdstock Jewellery Store
Australia
About 2 months using the app
October 18, 2017

This greatly eased the burden of starting my first online store. I figured developing a returns policy would be a headache, but AfterShip made the process simple!

Brian Reynolds
United States
About 2 months using the app
April 24, 2017

Love this, nice app. Clean looking interface too.

Domestify
United States
About 2 months using the app