Reviews (2,383)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive features, seamless Shopify integration, and excellent customer support. It enhances the return process with functionalities like order tracking and exchange suggestions, making it especially beneficial for small businesses due to its affordability and free options. Ease of use and smooth setup are frequently noted, with customer support staff such as Neha, Aditya, and Moazzam singled out for their efficient and helpful service, often resolving issues quickly through Google Meet and screen sharing. Merchants recommend it for improving business operations and customer satisfaction.

December 28, 2017

not bad it has the features to optimize your website...To bring value also
great tool to have at the comfort of your finger tips

We Run The Block
United States
4 months using the app
October 6, 2019

I haven't fully tested yet, as I just recently set up my store. But I really appreciate the easy and customer-friendly use!

AVA Holistic Skincare
Slovakia
4 months using the app
October 14, 2019

Really great app! I appreciate the ease it gives to my customers to track their packages. Also very efficient.

Roe's Retail
United States
4 months using the app
November 18, 2021

This app is very powerful. It requires quite a bit of configuration and help from support but it's worth the effort.

Carrera US
United States
4 months using the app
AfterShip replied November 30, 2021

Thank you for your valuable feedback. We are happy to know that you liked our app.

We are open to suggestions. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:

support@returnscenter.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team Returns Center

November 9, 2017

this apps is very good for control all return center

Fleekart
Canada
4 months using the app
September 28, 2021

I used this app to help me understand the return process. Customer service was very helpful and professional.

Ravenunlimited
United States
7 days using the app
March 17, 2021

quick and easy customer service. They were able to help me with my issue immediately. thanks aftership!

Atheria
United States
7 days using the app
March 3, 2022

Awesome app which also includes awesome support to go with it! Will certainly make my job a lot easier.

Allure Clothing & Apparel
Australia
7 days using the app
September 6, 2022

Makes life alot easier when customers need to return goods and have a backend where to do it. Also benifits you in the long run as many customer opt in for store credit which means they will return.

Decor Handles
South Africa
7 days using the app
February 17, 2023

Just added this app today. So far the customer service has been great! Looking forward to seeing how this app performs for us. Thank you!

Henly
United States
7 days using the app