Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

October 22, 2021

I did not get to use the App as yet however Shubham walked me through the set up and I couldn't have done it without him. I'm looking forward to using this App and the its functionalities...

My Boutique Vibes
United States
About 23 hours using the app
December 17, 2017

GOODLOOKING FORWARD TO USE THE RETURN CENETER

Billys2017
India
16 days using the app
Edited March 3, 2020

So far, just trying to set things up. I had thought its one layer, but for a simple return you need:
Returns Center
After Ship
Postmen
Then a shipping center.

Postmen doesn’t connect well with any shipping center. Returns dont work when printing labels. Customer service is only email. Now 4 emails in and having to repeat the issue, and not having a solution out of the gate. Is there a way to expedite service? Help with sales? Just on trial mode, and having horrible luck getting everything to work.

Choose Your Attitude
United States
21 days using the app
April 24, 2020

helped me and my store figure out our returns page, made things a lot easier for us and our team, dont regret it

CollectMe MarketPlace
Canada
16 days using the app
October 5, 2017

I love this App, It my works easy. Thanks for this. xtimelesstore.com

Xtimelessstore
Nigeria
15 days using the app
November 3, 2022

Amazing app, 100% necessary to simplify the returns process and experience. Aditi from the support team was very helpful in removing the AfterShip branding for free

SurelyYourStore
United States
About 22 hours using the app
October 19, 2021

Superb. Fun to use app, love it. Superb. Fun to use app, love it. Superb. Fun to use app, love it. Superb. Fun to use app, love it. Superb. Fun to use app, love it.

XENOEOVO
United States
15 days using the app
AfterShip replied October 19, 2021

Thank you for your valuable feedback. We are happy to know that you liked our app.

We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:

support@returnscenter.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team Returns Center

May 26, 2021

I have been asked to write a review before even using the product.
Customer Service was quick when trying to set up the free trial.

Georgie Paws
Australia
24 days using the app
AfterShip replied May 26, 2021

Thanks for your valuable feedback.

We are continuously aiming to improve the application and work upon the suggestions given to us. It is our constant endeavour to delight our users and make their experience with the app useful.

We will try our best to ensure that your experience with us becomes a 5 star one once you start using the app. If you are not happy with the customer service, please note that we are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@returnscenter.com

Thanks and regards,
Rupam
Team Returns Center

September 17, 2020

Nice App, unfortunately, automatic return labels aren't possible in EU... Big bummer for us. Hopefully, you guys get on it soon.

Lobster US
Netherlands
15 days using the app
March 9, 2022

Excellent customer service as always. Automizely never fails when it comes to customer service. Congrats

GLLAMAZON
Brazil
About 21 hours using the app