Reviews (2,397)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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Is it just us or the customer support just doesn't exist with this app? Thankfully we found out how bad the support is whilst trialing. Deleting it and never looking this way again.
Hello,
Please accept my apology for the experience you had. However, this is not the experience we want to provide to our users.
We work really hard to make our app user friendly and provide a great support experience.
One of the specialists will reach out on priority in order to assist you.
Regards,
Sumit
The ability to create international return labels is a key feature, and it works as I had hoped. The process of onboarding to creating our first international return was a breeze.
really great, and already fills in alot of return info
I needed help with something, and samad instantly helped, very responsive
and really fixed what i needed. i recommend this app.
担当者のチャットによる対応が素晴らしかったです。ブランドを保持した運用が可能です。サイトの規模に合わせた利用料金は魅力的で、小規模の場合には無料プランを利用できることは大きな魅力の一つだと感じました。
The app is really great and the support is extremely helpful, they really spontaneous. Really happy with the app!
So far set up has been easy and customer service response was very fast! They removed the aftership branding within minutes.
I cannot translate the fields myself. :( My language isn't in the selections on the languages menu .
This app worked great for awhile---now whenever I type anything into the "Common Return Questions" box it comes out super buggy and does not display properly.
Ich benutze diese App um Retouren zu managen. Ich finde sie wirklich gut! Die Preisgestaltung ist auch fair.
I had a great experience with Ayushi she was so helpful and quick in her response! Best customer service!