Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

Edited May 4, 2022

Powerful and Amazing app, provides most of the features that we clients need. Amazing customer service with fast response. To, Ayushi, Anmol and Moazzam. Thank you so much. Highly recommended app.

GEON ALPS
Singapore
Over 1 year using the app
September 8, 2022

AfterShip has really freed up a lot of time for our warehouse team no longer having to do so much work with returns and exchanges. On top of that we have a great idea of why certain items are getting returned so we can correct any problems.

Bicycle Warehouse
United States
Over 1 year using the app
February 1, 2022

Awesome Support. Very impressed with the support executive. I would recommend to others as well. Awesome job Team

My Aashis
United States
Over 1 year using the app
September 8, 2017

Really a worthy app to have when you are on Shopify, which maintains the Returns easily and tracks the status.

Fashion Parakeet
India
Over 1 year using the app
December 5, 2017

Super easy to set up and use! Very professional looking too!

FoundLostOutdoors.com

- Nathan

Foundlostoutdoors
United States
Over 1 year using the app
January 4, 2018

Its a great app to have, I recommend it!

Everything Bit
United States
Over 1 year using the app
November 30, 2021

Best Team and Product ever! Their team is extremely gracious, responsive, and informative. The product is also very easy to install and get up and running quickly.

Bloomlala
United States
Over 1 year using the app
January 8, 2022

Needed to change sender email and verification. Customer service was fast and very helpful with every question I had.

four42refined
United States
Over 1 year using the app
February 14, 2021

Very effective and clean interface for returning products. Highly recommend it for any business that deals with a lot of returns.

Capstone Tool
United States
Over 1 year using the app
July 1, 2022

Excellent customer service Team. Fast & Efficient. Great for my customers to. Easy Process for returns

ASAHARA
Australia
Over 1 year using the app