Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

November 23, 2022

Ayushi dealt with my requests and questions quick and clearly. The ability to exchange one item for another product is not available in this app and having to download another app is annoying. I now know that it is free so I will look into it.

ANIÁN
Canada
About 1 year using the app
Edited November 15, 2017

lets the customer start the return and aftership will let them know if its accepted or denied the app is simple to add to your account.

Staceybo 2
United States
About 1 year using the app
Edited July 8, 2018

Easy to set up and use to handle returns! Been using for several months now and no issues.

Bijou Blossoms
United States
About 1 year using the app
August 14, 2023

Super easy set up and plenty of customizations for the return page. I have used multiple apps of this brand and they all work seamlessly with each other and other apps! The customer service is also very prompt and patient. So definitely recommend!

ShopRbls
United States
About 1 year using the app
Edited May 16, 2023

Es muy buen plugin para empazar con reembolsos en tu página web, el soporte es rápido y hay planes de pagos que se adecúan a la necesidad.

Parouzi
Colombia
About 1 year using the app
January 15, 2018

Great app. Makes shipping and returns much less complicated.

Outlaw Beard Care
United States
About 1 year using the app
July 19, 2021

This app is great when you need a powerful tool to manage your return orders for your Shopify store. The customer support team is just efficient and super helpful.

Linenly
Australia
About 1 year using the app
September 25, 2021

Great app to use to connect your store and give your customers service of returns. This is by far the best app out there

RHOyalty by RG Apparel Co.
United States
About 1 year using the app
Edited July 19, 2022

I had some difficulty with one of the features not being available, but customer support and Ankush in particular were very helpful in resolving the issue. Highly recommend, excellent customer support.

Zero + Maria Cornejo
United States
About 1 year using the app
December 7, 2022

Fantastic support and great app. Keep it up! It has solved our issue of managing returns and refunds seamlessly

Life & Jam
India
About 1 year using the app