Reviews (2,394)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

December 7, 2022

Fantastic support and great app. Keep it up! It has solved our issue of managing returns and refunds seamlessly

Life & Jam
India
About 1 year using the app
August 8, 2022

售后地客服很耐心,功能也很符合要求,订单管理起来方便了很多,非常适合刚刚启动的平台用户,很好地满足了现阶段对于退换货管理地需求。
对于客户地界面也很友善和清晰,建议可以结合shopify的客户账号进行集中管理,这样对客服会更好。

Pollypark
China
About 1 year using the app
July 13, 2017

RECCOMEND TO A FRIEND.
VERY GOOD APP.

Carbonilla Usa
United States
About 1 year using the app
February 1, 2022

We love AfterShip. Makes returns simple & has a great UI for our internal team to manage the process.

Zoe
United States
About 1 year using the app
April 29, 2021

This is my first time adding a return center to my store and I have to say Shahvaz has helped me tremendously on getting everything started. I'm excited to implement this new feature to my store and pray it runs effectively!

Faded Elephant
United States
About 1 year using the app
January 13, 2022

excellent, all works perfectly, amazing customer service, five stars
excellent, all works perfectly, amazing customer service, five stars

Gioielleria Granarelli
Italy
About 1 year using the app
Edited October 19, 2021

The aftership return center worked great. Showed me step by step how to address the issue. Thank you much!

SmoothTrue.com
United States
About 1 year using the app
July 27, 2021

This app has a good Service and customer care. It also offers several accessibility options. Enjoyed the app. Thank You.

Concave
Kenya
About 1 year using the app
January 8, 2022

Sanjeet was very helpful! He responded instantly and seemed very happy to help me accomplish what I needed which he did within seconds!

Milk the Label
United States
About 1 year using the app
Edited May 18, 2023

Thanks for such fantastic support, guys)
After personal conversations regarding my problems, everything seems to be everything clear and more accessible)

Milla
Poland
About 1 year using the app