Reviews (2,376)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive features, seamless Shopify integration, and excellent customer support. It enhances the return process with functionalities like order tracking and exchange suggestions, making it especially beneficial for small businesses due to its affordability and free options. Ease of use and smooth setup are frequently noted, with customer support staff such as Neha, Aditya, and Moazzam singled out for their efficient and helpful service, often resolving issues quickly through Google Meet and screen sharing. Merchants recommend it for improving business operations and customer satisfaction.

January 4, 2018

Its a great app to have, I recommend it!

Everything Bit
United States
Over 1 year using the app
November 30, 2021

Best Team and Product ever! Their team is extremely gracious, responsive, and informative. The product is also very easy to install and get up and running quickly.

Bloomlala
United States
Over 1 year using the app
January 8, 2022

Needed to change sender email and verification. Customer service was fast and very helpful with every question I had.

four42refined
United States
Over 1 year using the app
February 14, 2021

Very effective and clean interface for returning products. Highly recommend it for any business that deals with a lot of returns.

Capstone Tool
United States
Over 1 year using the app
July 1, 2022

Excellent customer service Team. Fast & Efficient. Great for my customers to. Easy Process for returns

ASAHARA
Australia
Over 1 year using the app
Edited February 22, 2021

It's a good value-for-money app to automate your returns & exchanges process, which is an integral customer service activity for many online retailers.

Threadheads
Australia
Over 1 year using the app
July 24, 2017

Works great, streamlines our returns process and reduces staff time needed to process everything. Plus it keeps a better track of everything than we could without it! We've installed in on 3 different brands and would definitely use it again if we needed to!

Airhole
Canada
Over 1 year using the app
January 22, 2021

Easy to use, no complaints from customers, and quick support. Helps the business run its own returns center without much prior experience to doing that. Love it!

Nominal
United States
Over 1 year using the app
February 23, 2021

My problem was fixed in a couple of minutes. The customer service is very helpful, friendly and obliging.

NATURANA
Germany
About 1 year using the app
March 1, 2022

I installed the returns center app today and had an amazing service right away to set up the app and be ready to use it.

Shine Fit Apparel
Canada
About 1 year using the app