Reviews (2,375)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive features, seamless Shopify integration, and excellent customer support. It enhances the return process with functionalities like order tracking and exchange suggestions, making it especially beneficial for small businesses due to its affordability and free options. Ease of use and smooth setup are frequently noted, with customer support staff such as Neha, Aditya, and Moazzam singled out for their efficient and helpful service, often resolving issues quickly through Google Meet and screen sharing. Merchants recommend it for improving business operations and customer satisfaction.

December 23, 2021

amazing app. does exactly what it says on the tin. Top class. All queries were answered immediately and the staff were very helpful when I needed certain aspects editing.

AZ Personal Shopping
United Kingdom
About 1 year using the app
September 22, 2021

Amazing app! We started with the free plan which allows you to have 3 returns every month. Once you start getting more returns, you can start with a paid plan.

Brave & Few
United States
About 1 year using the app
August 12, 2021

Everything that Returnly wishes it was. And with live support too. So far we've had a great experience this app.

Ooala
United States
About 1 year using the app
May 4, 2018

i used to love this app but now im soo disappointed with the new update/price :(

Trendingfyusa
United States
About 1 year using the app
August 6, 2017

I like this app. It's easy to use by customers and very easy to setup by us.

Shamos
United States
About 1 year using the app
November 23, 2022

Ayushi dealt with my requests and questions quick and clearly. The ability to exchange one item for another product is not available in this app and having to download another app is annoying. I now know that it is free so I will look into it.

ANIÁN
Canada
About 1 year using the app
September 27, 2021

So far so good i have not fully used the website yet. I have yet to use the intergration features. :)

CRIPTEDCLOTHING
Australia
About 1 year using the app
AfterShip replied September 27, 2021

Thank you for your valuable feedback.

We are pleased to know that you are exploring our app.

We are open to any suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@returnscenter.com

We will do our best to make sure your experience with us is worth a 5-star rating.

Regards,
Neelima Aggarwal
Team Returns Center

Edited November 15, 2017

lets the customer start the return and aftership will let them know if its accepted or denied the app is simple to add to your account.

Staceybo 2
United States
About 1 year using the app
Edited July 8, 2018

Easy to set up and use to handle returns! Been using for several months now and no issues.

Bijou Blossoms
United States
About 1 year using the app
Edited May 16, 2023

Es muy buen plugin para empazar con reembolsos en tu página web, el soporte es rápido y hay planes de pagos que se adecúan a la necesidad.

Parouzi
Colombia
About 1 year using the app