Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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Easy set up and installation. Makes my life easier for myself and my customers.
Very kind and sweet in explaining to me the steps of the program keep up the good work will definitely will reach out again
Aditi was incredibly helpful and answered what I needed in a fast timeframe. Everything i asked was handled promptly.
this app has been great, they've made some great integrations with shopify and are working on improving the app often. Moazzam was a great help for any questions.
Reliable, fast and competent customer service!! Great guys in the chat support as well as the app itself! Definetly a recommendation!
I had a great experience! The support was very quick, they answered my question, and were very nice!
Easy to use, and customise. Makes it simple to manage returns for our Broad Art store
This app does just what it says it does, plus it's free. I'm very happy! Now my store's returns process is organized and functioning as it should. My customers are clear on how to return items and don't normally feel the need to email me and ask what to do. I like the fact that everything is documented and professional. I had one small issue, and it was resolved right away. Their customer service is excellent. Thank you!
This app is nothing but Lit! Great service & very reliable. Highly recommend it.
- Team Lit-Projexx -
Have drastically changed the game in our team in terms of customers return management. They have built-in solutions to help reduce return rate and I'm really looking forward to see the results!