Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

July 29, 2022

Amazon app! Thank you for the support, it is so wonderful the customer support. It is exactly what you need for processing returns.

Box Unboxed
United States
About 1 year using the app
June 25, 2021

Love it so far! it has made it easy for me to setup a return area for my customers! I was not sure how to do it before but I love it !

Yve's Shoe Kloset
United States
About 1 year using the app
June 14, 2017

Easy to use and very useful!! Seriously great way to help customers return

Shop Amabie
United States
About 1 year using the app
November 2, 2021

I just installed the app and needed some help/ The online team was so quick to help me complete the set up. Instructions were easy to follow. Hopefully this will help the returns and exchange process easier.

3 Little Monkeys
New Zealand
About 1 year using the app
July 3, 2021

Wonderful App, Great Customer Support. I am so happy to have found this app, I needed a return app so that my customers can easily process returns, and this is the one. Absolutely wonderful … Love it .. Akash from customer service Chat line is wonderful and helped me set the app as easy as it can be. Thanks so much ..

By Baano
United States
About 1 year using the app
September 1, 2021

I was able to fix the issue that the emails requests for a return were going to the wrong email address in a short amount of time. Thank you!

ARNTSON MARINE
United States
About 1 year using the app
April 5, 2023

Ayushi was very helpful and attentive with all my questions and concerns. I feel more comfortable utilizing the platform.

FOREIGN CLOSET
United States
About 1 year using the app
July 30, 2021

Very functional APP and fast support. I couldn't find any other APP like this one. It fits what I was looking for.

R/C Store
Denmark
About 1 year using the app
March 11, 2021

Excelente aplicación para gestionar adecuadamente las solicitudes de devoluciones y reembolsos. Configuración muy intuitiva.

Balui Home
Spain
About 1 year using the app
October 1, 2021

Used the customer service one time and it was helpful. Will continue to use the app and report again in the future.

The Salty Sea Shop
United States
About 1 year using the app