Reviews (2,376)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its comprehensive features, seamless Shopify integration, and excellent customer support. It enhances the return process with functionalities like order tracking and exchange suggestions, making it especially beneficial for small businesses due to its affordability and free options. Ease of use and smooth setup are frequently noted, with customer support staff such as Neha, Aditya, and Moazzam singled out for their efficient and helpful service, often resolving issues quickly through Google Meet and screen sharing. Merchants recommend it for improving business operations and customer satisfaction.
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Great customer service, Ankush was polite, friendly & helped me straight away - Highly recommended!!
Very easy to install and use, just set it up and forget it. that simple. A must have.
We use it on 3 of our brands and it works perfectly for us!
The best CS you will encounter! Great work Aftership. Samad handled all of my problems. He's the best! They have alot of great useful apps.
Amazing app and support team! Very experienced people. App has lots of integrations for a seamlessly customer experience when receiving notifications or creating the returns. Thank you Ayushi!
Aditi was knowledgeable, kind, and helpful. She answered all of my questions. I am very grateful for her support, and hope that when I need help in the future, she can be the one to assist me. Many thanks!
Just started using the app so I cannot give a full review but so far the customer service and process to start is amazing!. Sanjeet is extremely knowledgeable and helpful!
I just opened a Shopify Online store and was so confused about the returns side of it with Aftership. I was so frustrated I was ready to delete the app from my store!!! Luckily I connected with Manish and he patiently walked me through each option and explained it with ease. he made me feel so much better and made me understand. I quickly realized it wasn't as hard as I thought. He really made the process seamless and simple. Thank you Manish you are the best.
This app is amazing and Ali at customer service is the best! Takes the time to explain everything in detail and always finds a solution!
really nice app. but not loving the huge price increase. for such a simple app, the cost is not merited. and on top of that, you only get 20 returns a month for 40 bucks. that's highway robbery. that's a sure fire way to slowly start losing customers. sadly I will have to start looking for a better alternative. ugh!