Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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Very easy to setup. Reduces cost for Oasis Mountain and gives our customers the flexibility to initiate an RMA any time they choose. Increasing overall customer satisfaction is a top priority for Oasis Mountain, and AfterShip helps us to achieve that goal.
Fantstic app to streamline returns. A Must have!
Was very easy to get set up. Their team was there to clarify answers to a couple of questions that I had and they volunteered to help in any way they could...
Very easy to use and friendly interface. And fast communication with support team is plus. Recommended.
Great tracking page for helping our customers
Bonne application, facile d'utilisation et de mise en place. Support client très réactif.
Seul ombre au tableau pour moi : elle n'est pas très adaptée pour le modèle marketplace (multi-vendeurs)
I love this app! I just started my online boutique and I couldn't believe how easy it was to integrate AfterShip Returns Center to my Shopify store. It gave me a basic return policy that I was able to edit to fit mine and my customer's needs and makes the return process super easy for anyone needing to do a return. I highly recommend this app for anyone running a store where returns will be accepted.
Very easy to use and works great and saves us time with our customer support team!.
JemJem.com
We love Aftership! It's easy to use and setup and we've been in business for awhile now, using a number of apps... but this one is the best. Afterships interface is easy to navigate through and helps us with our customer issues. Great app highly recommended!
Works great. Nice and streamlined. Easy to approve or reject returns. Only change I would recommend is to be able to open the order page on a separate tab when clicking the order number from the Aftership returns center.