Reviews (2,394)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

Edited September 18, 2017

Works great. Nice and streamlined. Easy to approve or reject returns. Only change I would recommend is to be able to open the order page on a separate tab when clicking the order number from the Aftership returns center.

Anhem
United States
12 months using the app
August 23, 2017

Easy to setup. Makes it easier for our customers to raise return request.
Installed at http://www.beawara.com

Be Awara
India
12 months using the app
Edited March 22, 2017

I can not thank the support team at Aftership enough for working through all the questions and the special request that I have had for both the new returns app. The Aftership returns app offers a clean user interface for my customer to process returns request. I can't wait till they get the added features up and running for further customization. Keep up the great work Aftership.

Sawdust Embers
United States
12 months using the app
July 9, 2017

Simple App that Allows my customers to feel that they can return something easily. adds a level of trust for our stores

Azureturtle
United States
12 months using the app
October 6, 2021

Very easy to set up. From the administrative side things are very easy to track and approve returns. Support is very quick and helpful with answering any questions I had.

First Source Wireless
United States
12 months using the app
November 12, 2021

The APP does everything it stands for, really useful to automatize the return process. All my questions were immediately handled by Ankush with ease, amazing support!

Looks Like Summer
Portugal
12 months using the app
July 30, 2021

Abishek, thank you for the great service. Appreciate the efficiency!
Customer care is fast and friendly. Keep it up!

botthms SA
South Africa
12 months using the app
May 11, 2021

Great customer service! We had a 7 day free trial and they offered to extend it to 14 since we needed a few more days to work out the kinks. Super awesome!

Headsweats
United States
12 months using the app
October 17, 2023

Excellent service! Easy to use & great customer service :)

WEARhouse
Australia
12 months using the app
November 29, 2017

Returns Center is an amazing app. At first I was a bit skepticism of it especially since such an amazing service was free but now all my worries are cleared. The app has saved us on average 5h of surrport weekly making handling returns super easy. It’s well integrated with our store and support for the custom domain too really helps branding. The app makes returns so simple, before we’d have to ask for a whole bunch of details and manually do it through Shopify but now we simply just have to approve and that’s it! It’s. 10/10 stars app that should be mandatory for every store owner. Best of all, it’s free.

One One1
Ireland
12 months using the app