Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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Very easy to install and use, just set it up and forget it. that simple. A must have.
We use it on 3 of our brands and it works perfectly for us!
The best CS you will encounter! Great work Aftership. Samad handled all of my problems. He's the best! They have alot of great useful apps.
Amazing app and support team! Very experienced people. App has lots of integrations for a seamlessly customer experience when receiving notifications or creating the returns. Thank you Ayushi!
Aditi was knowledgeable, kind, and helpful. She answered all of my questions. I am very grateful for her support, and hope that when I need help in the future, she can be the one to assist me. Many thanks!
Just started using the app so I cannot give a full review but so far the customer service and process to start is amazing!. Sanjeet is extremely knowledgeable and helpful!
I just opened a Shopify Online store and was so confused about the returns side of it with Aftership. I was so frustrated I was ready to delete the app from my store!!! Luckily I connected with Manish and he patiently walked me through each option and explained it with ease. he made me feel so much better and made me understand. I quickly realized it wasn't as hard as I thought. He really made the process seamless and simple. Thank you Manish you are the best.
This app is amazing and Ali at customer service is the best! Takes the time to explain everything in detail and always finds a solution!
Great customer service Ayushi is amazing! She answered all my questions very fast and accurately! Grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrreat!
I was having issues setting up my returns and received great support from Ayush. He answered all my questions