Reviews (2,376)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its comprehensive features, seamless Shopify integration, and excellent customer support. It enhances the return process with functionalities like order tracking and exchange suggestions, making it especially beneficial for small businesses due to its affordability and free options. Ease of use and smooth setup are frequently noted, with customer support staff such as Neha, Aditya, and Moazzam singled out for their efficient and helpful service, often resolving issues quickly through Google Meet and screen sharing. Merchants recommend it for improving business operations and customer satisfaction.
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Needed to change sender email and verification. Customer service was fast and very helpful with every question I had.
Very effective and clean interface for returning products. Highly recommend it for any business that deals with a lot of returns.
Excellent customer service Team. Fast & Efficient. Great for my customers to. Easy Process for returns
It's a good value-for-money app to automate your returns & exchanges process, which is an integral customer service activity for many online retailers.
Works great, streamlines our returns process and reduces staff time needed to process everything. Plus it keeps a better track of everything than we could without it! We've installed in on 3 different brands and would definitely use it again if we needed to!
Easy to use, no complaints from customers, and quick support. Helps the business run its own returns center without much prior experience to doing that. Love it!
My problem was fixed in a couple of minutes. The customer service is very helpful, friendly and obliging.
I installed the returns center app today and had an amazing service right away to set up the app and be ready to use it.
Moazzam gave us great customer service & jumped on a call as soon as I needed help! Definitely recommend this app.
amazing app. does exactly what it says on the tin. Top class. All queries were answered immediately and the staff were very helpful when I needed certain aspects editing.