Reviews (2,394)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

August 1, 2021

Excellent app and great support from the developer! A really simple way to run your returns system.

BLUESMITHS | The World's Finest Waterwear
United States
11 months using the app
May 24, 2021

Best service ever! Fast with respons and provides excellent service. 5/5. I am a happy customer!!!!!

AZCARI
Sweden
11 months using the app
Edited April 21, 2023

I've tried SOOO many different return apps, including loop returns which seems to be fairly popular. We left AfterShip a month ago while in the search, but there is truly nothing like AfterShip. Amazing customer service, amazing integrations, and amazing company!!

Clyde's Leather Company
United States
11 months using the app
October 24, 2017

love the way its setup, easy to work around elements and easy to install!

Phantom Aesthetics
Australia
11 months using the app
August 19, 2017

This app is super easy to use and looks very professional

Simply Allin1place
United Kingdom
11 months using the app
October 8, 2017

This is a very good app for you and your customers! You should try it!

Fluxclothings
Singapore
11 months using the app
October 15, 2017

Aftership makes it super easy to give my customers 100%
Their seamless design and simple interface allow me to plug and play a return page into my website, without all of the hassle of writing the code!
I don't know what I would do without it!

TheNerdArmory

Thenerdarmory
United States
11 months using the app
April 20, 2021

Very good customer service to solve any issue. Apps works very well and easy to learn how to use it.

Platanomelón
Spain
11 months using the app
October 14, 2021

Ottimo servizio per la gestione dei resi assistenza ottima e da quando lo abbiamo attivato i nostri clienti sono molto felici

Dalle Piane Cashmere UK
Italy
11 months using the app
August 12, 2017

Great app, saves time and easy shipping status with cust

Caseoutlet24 Com
United States
11 months using the app