Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

October 4, 2021

Excellent support!! Problems resolved very quickly!!
Excellent support!! Problems resolved very quickly!!

UV.LINE
United States
11 months using the app
October 11, 2021

Really really good app must give it a try also the customer support is very good and fast in response

GadgetsArena
India
11 months using the app
November 11, 2021

I just started creating the app for my Shopify store. I had an issue and Sanjeet responded very completely and solved my issue. I look forward to using their service and will leave a more thorough review once I start using the app.

The Modern Farmhouse
United States
11 months using the app
January 11, 2023

Great support by Ayush! He was very quick in helping me setup the shipping options within Aftership returns.

Vaucluse The Label
Australia
11 months using the app
November 11, 2021

Great support. Really fast real time chat. Pretty rare for apps these days. Thank you Aftership! Thank you!.

SockGeek.com
United States
11 months using the app
April 23, 2021

The customer support is amazing and the app helps you with saving the headache of returns! Definitely recommended.

Womana Fit
Italy
11 months using the app
March 5, 2022

Really quick at responding and resolving problems. I had no issues installing it and following the directions to set it up.

Onyx Kollection
United States
11 months using the app
July 1, 2021

Priyanka was helpful in helping me navigate the system. It was my first time using the aftership app, she was patient to walk me through. I appreciate that

Lizanda Hair & Accessories
Canada
11 months using the app
Edited March 16, 2022

Great app to return your packages for your customers. Great customization features for and can make your store look and feel professional.

Club Rare
United States
11 months using the app
Edited March 4, 2021

Great support! App works great as well! We use this app for our returns and it makes things much easier. Haven't tried their other apps yet but I'm sure they are good too!

GNL Footwear
Switzerland
11 months using the app