Reviews (2,376)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive features, seamless Shopify integration, and excellent customer support. It enhances the return process with functionalities like order tracking and exchange suggestions, making it especially beneficial for small businesses due to its affordability and free options. Ease of use and smooth setup are frequently noted, with customer support staff such as Neha, Aditya, and Moazzam singled out for their efficient and helpful service, often resolving issues quickly through Google Meet and screen sharing. Merchants recommend it for improving business operations and customer satisfaction.

August 19, 2017

The team at AfterShip is simply amazing, The service and product is excellent much more then I expected, they should be charging more for this service then they are! I highly recommend this service to anyone that runs an e-commerce shop.

Giftfinders
United States
10 months using the app
March 8, 2017

To date I'm please with Return Center. I did a test run and it workes flowlessly.

Butter Angels
United States
10 months using the app
April 11, 2021

Simply amazing! I highly recommend this app. It's ease of use and customer service is impeccable. I don't need to look any further going forward. This app is here to stay within my business!

Statement Piece NY
United States
10 months using the app
December 13, 2017

Exactly what I required for our All Rugby Wolrd Shop. Helps us as well as our customers on the rare occasions that they need to return anything. Simple to use and would recommend this app to anyone.

All Rugby World
United Kingdom
10 months using the app
July 18, 2017

Very efficient service. I recommend this service in combination with the original AfterShip. This is a much needed app in order to look as professional as possible.

My So Clutch
United States
10 months using the app
September 23, 2017

Incredibly Simple and easy setup and ready for use app. The return management is very intuitive and easy to use for customers. The app being free for use deserves a 5 star rating. Kudos to AfterShip Team.

Yoloclan
India
10 months using the app
April 23, 2021

Really helpful thank you. Was really unsure however, after the chat, my issue has now been resolved :)

Rare London
United Kingdom
10 months using the app
July 8, 2017

SO far so good. Thank you for making this great app

Tack Wholesale
United States
10 months using the app
December 29, 2017

We were looking for a clean and simple way to automate our customers' return process. After looking at a bunch of other Apps, AfterShip Returns Center clearly stood out as the best choice for our shop. Thanks for the great App!

Stockflo
Canada
10 months using the app
April 27, 2021

Really easy setup and super user friendly. Our customers have enjoyed the ease of returns or exchanges and it's easy for us to track everything!

MARY YOUNG
Canada
10 months using the app