Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

April 26, 2023

This is such a great app! It helped me a lot in processing and managing our returned orders plus we could easily check which returns are for refund or for replacement. Loved it!

Avery Row
United Kingdom
10 months using the app
January 4, 2023

Great, enjoyed removing the powered by label for free and strutting things up Is easy. Customized shipping page, etc

CAPELIN CREW
Canada
10 months using the app
January 6, 2018

Very useful app! I am using it on two stores:

www.primdesire.com
www.toys4wisekids.com

Inspired By Will
Lithuania
10 months using the app
August 8, 2017

Very good app for returns items. I recommed it :)

The Things For You
Slovakia
10 months using the app
November 10, 2017

THANK YOU! You helping startup business people by providing free...

Achievers 9 Bands
India
10 months using the app
January 19, 2022

sanjeet was super helpful and quick to resolve my issue. Thank you so much for your help Sanjeet! really recommend after ship returns help if you need support

MYCASHMERE
United Kingdom
10 months using the app
September 30, 2021

Really love this app. I also love that the support section is EXTREMELY FAST with responses and resolving issues.

Avahnti Apparel
United States
10 months using the app
October 26, 2017

I wanted to provide all the facilities to my customers and Returns is an issue whose solution is nowhere on Shopify. But then came Aftership Returns acting as life-saver. Really it has made everything so easy. I have a separate Returns Page where customers can easily request for return, and all this in no extra cost. Thank You so much for this amazing App. If you want to give your customers a high-level user experience then Aftership Returns and Tracking Order Apps are a must on your Shopify Store.

Bigberyl
United States
10 months using the app
September 27, 2022

great customer service after setting up. Now just typing in enough characters to leave the review. oka.

Wendi's Good Things Market
United States
10 months using the app
August 22, 2017

The app is very user-friendly and easy to understand and follow.

Juvrena Luxury Beauty And Wellness
United States
10 months using the app