Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

July 16, 2017

Pure greatness. Made first return test in 10 minutes.

Custom Boards
Finland
9 months using the app
Edited January 2, 2022

I use this app and the customer service is amazing. I would recommend this to anybody that needs a smooth return system.

Coco Blue Shoes
United States
9 months using the app
December 21, 2021

Very professional app to help with our returns. Would recommend to other businesses and brands to use.

LUV
United Kingdom
9 months using the app
Edited April 19, 2024

Easy to install and support was immediately available to help me.
Very helpful and easy to use. Great suite of apps

Unapologaytic
United Kingdom
9 months using the app
September 12, 2017

Easy interface but limited space for custom design. but it does what it does.

Fad2dsgn
Singapore
9 months using the app
Edited August 4, 2017

I love it! It's easy and the support is really great!I

Futurebikini
United States
9 months using the app
January 22, 2023

Seems really user friendly and support was really swift. So far, pretty impressive even though i am currently setting up but it does look good.

Furnishing Horizon
United Kingdom
9 months using the app
November 24, 2017

Great app! close the story with all the return proccesing! Thank you

Ig Gifts
United Kingdom
9 months using the app
February 1, 2021

Love the Shopify app! Makes returns and exchanges so much easier especially once I connected the Postmen account. When a return is submitted they automatically get a return label, so that makes it a lot easier for me!

JamieRose & Co.
United States
9 months using the app
November 20, 2021

Terrific customer service. Just getting things setup and they were happy to jump on a screen share and quickly answer a bunch of questions I had. I'd definitely recommend this app and their team.

Revolution Fibers
United States
9 months using the app