REVIEWS.io Product Reviews , 663 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, seamless integration, and efficient support. Its customizable review widget and surveys adapt well to individual store themes. The app's ability to collect numerous company and product reviews has enhanced customer trust and social proof. Merchants find the pricing fair and value for money, noting an increase in store performance and review collection.
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This is one of the best reviews services we found, it looks great too. Support is very much on point, if a little slow.
We love reviews.io they were extremely helpful in the onboarding process and respond to enquiries straight away. We have accumulated over 700 reviews on our products since launch 6 months or so ago which is amazing! Thanks guys!
The team from REVIEWS.io is amazing. You can get in touch very easily and they help you super quick with your problem. thanks for that. Very good customer service.
The best reviews app out there. The customer service is fantastic too - Maddox, Daniel... all top class and really help make this a great business / app to use on your store. Highly recommended.
Maddox & Daniel are the dream team 🤝 if you ever need any support, our team is always here for you! 🫶
Used it in several stores by now and am fully convinced that this is by far the best review app there is.
You might start with another but if things progress everyone I am in contact with switches to Reviews.io.
Great support, superior product and fair pricing (from free for those who start and all the way to scaling companies).
THEY OWN OUR REVIEWS!
The worst thing is that if we want to export our reviews, we have to upgrade to the 90€ plan, which is insane.
Customer support doesn't answer their emails, and chat is not available.
It's one of the best review apps, but it's highly overpriced—I wouldn't switch to them if I hadn't already.
Great service when I have issues. Google seller ratings go through which is very important. Extremely responsive to customer feedback. Very competitive pricing. Overall a great experience. We've been with them from the beginning of our e-comm journey and as we've grown we've moved up in the subscription levels and they've been helpful at every level. Highly recommended.
Great support, so fast, very trustworthy. You can definitely rely on their support. It took me two days to solve a problem, but it only took them 15 minutes to solve it.
Thanks for the great review - I'm glad we could solve that for you! You can always come to us if you have any other issues! 🌟
Absolutely horrible customer service, which was needed since the product doesn't work properly. Overall a waste of time and money.
Hi there,
We're genuinely sorry to hear about the frustrating experience you've had with our product and customer service.
Your feedback is incredibly important to us, and we're continuously striving to enhance our customer support. We understand the importance of ensuring a seamless and effective experience for our users, and we're fully dedicated to delivering the highest level of service.
Our team promptly reached out and attempted to assist in resolving this issue. We were eagerly awaiting your update to continue providing further assistance. However, we haven't received a response yet.
We're more than happy to assist. Please reach out to our team to resolve your query. Should you need any assistance in the future, please don't hesitate to reach out. We're always available and eager to help.
Best regards,
Support
REVIEWS.io
As a marketplace there was quite a bit of setting up to ensure that the app worked smoothly for us. The team at reviews.io have been great. They get back to you relly quickly and are very much solution focused. Those golden stars started showing up in google almost immediately! Very happy to be using reviews.io ⭐️⭐️⭐️⭐️⭐️