Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,369)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

August 20, 2022

Just installed this - very easy to use, which is a delight. The support team though is unbelievably awesome :) Always responding quickly to messages, always so kind and helpful. I will definitely use Rivo for as long as I run this business <3

luckysevenleather
Greece
7 months using the app
Rivo replied August 22, 2022

Thank you for the awesome review! 🌟 We greatly appreciate you using the app. If you have further questions or experience issues along the way, please let us know. Our team here at Rivo will be happy to assist you. 😊 Much appreciated, Kevin

July 18, 2023

AMAZING support from the Rivo team. I am a bit of a slow learner when it comes to technology and the Rivo team were ever so patient with me helping me get set up. They also double checked my set up to make sure i had done it right and made suggestions for best practice using the app. Would highly recommend to anyone.

Mother Cuppa Tea
United Kingdom
7 months using the app
Rivo replied July 20, 2023

So glad to hear you had a great experience! Our team is always ready to lend a helping hand. Thank you so much for recommending Rivo! Have a wonderful day! 🙌
- Lea & Rivo Team

May 10, 2022

Abbie's gif game is very strong. She went above and beyond and made sure I was helped in the best way possible. This app is awesome and the customer support team is top notch.

Spark Your Magic
United States
7 months using the app
Rivo replied May 11, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and customer support! We're always striving to top your expectations and love the feedback! 🙂 Thanks, Kevin

June 20, 2022

This app is very user friendly and perfect for my business! And, the Rivo team is incredible. When I had questions, Abbie helped answer them so quick and took such good care of me. Loved her!!

Morr Decor
United States
7 months using the app
Rivo replied June 21, 2022

You are amazing! We are always here to help and super excited that our app fits perfectly for your business! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

March 23, 2023

Abbie was a great and was able to help me with my customer referrals. Abbie provided great customer service!

Every Kreative Soul
United States
7 months using the app
Rivo replied March 24, 2023

Your satisfaction is our top priority, so we're thrilled you're happy with our services. Thank you for taking the time to share your feedback with us - it means a lot!
All the best, Kevin

April 27, 2021

Amazing app! It works fantastically and it is super easy to use. My customers are loving the loyalty program!

Caffeed
United Kingdom
7 months using the app
Rivo replied April 29, 2021

We're so thrilled you and your customers are enjoying the app! 🎉 We're always striving to top your expectations and love the feedback, thank you so much! All the best, Katherine

March 16, 2023

So far I love this app it makes things so much easier and they recommend things that I forgot about or didn't think of. Not to mention the speedy response from the customer service representative. Abbie is one of the representatives ive encountered she's very speedy knowledgeable and helful.

Allyce's House of Fragrance
United States
7 months using the app
Rivo replied March 16, 2023

We're thrilled to hear that our app has made things easier for you and that we were able to provide you with fast and knowledgeable assistance. We always strive to provide our customers with the best possible service and support, and it's great to hear that we have exceeded your expectations. Thank you for using our app and sharing your positive experience!
All the best, Kevin

July 6, 2022

Great service and customer support. Pete was super helpful and responded immediately to my questions!

TCG MetalZ
United States
7 months using the app
Rivo replied July 6, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin

February 17, 2022

Abbie was AMAZING per usual. Outstanding customer service. Thank you Abbie! The app is very easy to use as well. Highly recommend.

SpreadLaLuz
United States
7 months using the app
Rivo replied February 18, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 All the best, Kevin

November 3, 2021

mu buena comunicación, me gusta mucho la aplicación. La recomiendo al 100%. Me han ayudado en todo estoy muy contenta.

OH ZI MAMI
Spain
7 months using the app
Rivo replied November 3, 2021

¡Estamos muy felices de ver que tuviste una experiencia de 5 estrellas y estamos muy emocionados de que estés disfrutando de la aplicación! 🌟 Le agradecemos por compartir la palabra sobre nosotros. Todo lo mejor, Kevin