Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,369)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

May 12, 2022

Just installed for my online store, westcoast treasure cove, and already the best customer service.

WestCoast Treasure Cove
United States
7 months using the app
Rivo replied May 12, 2022

Awesome! Thanks so much for installing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Best regards, Kevin

September 15, 2023

super helpful

Love Local Products
Canada
7 months using the app
Rivo replied September 18, 2023

Thanks for the kind words! We're glad we could be of assistance to you. If you have any more questions or need further help, feel free to reach out!
- Lea & Rivo Team

July 6, 2023

Abbie was quick coming back to me with my query, basically instantaneously. I went on for one question but because it was so seamless I ended up piling 4 other questions and without hesitancy, she had all the answers! Valuable asset - thank you Abbie!!

The Few Studios
Australia
7 months using the app
Rivo replied July 7, 2023

It's awesome to know that we were able to provide seamless assistance and answer all your questions accurately. 🚀 Thanks so much for taking the time to share your experience. We appreciate having you as a valued customer 🎉
- Lea & Rivo Team

October 26, 2023

Pete is ALWAYS phenomenal. I love all the Rivo products and honestly the best customer support. They give solutions to things you don't even think about!

Mizzy's Doodles, Inc - Jen Clark-Wilson
United States
7 months using the app
Rivo replied October 31, 2023

Thank you for your fantastic feedback! We're thrilled to have exceeded your expectations. We're always here to provide solutions and support whenever you need them.
- Kevin & Rivo Team

Edited March 24, 2021

It awesome having a apps like this to help promote sales on your website, I like the app on my site

Lola closet
United States
7 months using the app
Rivo replied March 25, 2021

Thanks so much for the review! 🙌All the best, Katherine

October 4, 2021

I used this app to set up the loyalty program on my website, it's easy to install, user-friendly and it worked perfectly right away. The technical support for verifying the website was quick and friendly, even suggested some improvements I could do and they offer support 24/7. A very good overall experience!

LILIXIR
Canada
7 months using the app
Rivo replied October 6, 2021

What an excellent review! ✨ We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! Let us know if we can help answer any questions at any time. Thanks, Kevin

January 15, 2022

Has an amazing refusal and reward system, allowing me to give my customers a wide rage of ways to feel cared for by us.

BlueNightSky
United Kingdom
7 months using the app
Rivo replied January 17, 2022

So glad that you like our app so far. Thanks so much for the positive 5-star review. 🌟 If you need help along the way, just let us know! Much appreciated, Kevin

November 18, 2022

Great customer service really helpful , Abbie was her name. totally a great app for shopify user like me.

Humble lifestyle
Malaysia
7 months using the app
April 19, 2023

Paul was amazing in helping me figure things out and verifying my account, I enjoyed working with him! I highly recommend rivo and all of their apps as well, they are free to use to start out with and very much worth it compared to the competitors!

WrightsWittyWares
United States
7 months using the app
Rivo replied April 20, 2023

Thanks for your wonderful feedback! We're glad to hear that Paul was able to provide excellent support. We're glad that you enjoyed using our apps - and we're always here to help. - Lea, Rivo Support Manager

January 3, 2023

Customer service was amazing! Would definitely recommend this app if you do not already have it. It has everything you need for starting or moving over your loyalty program!!!

Hatchet House
United States
7 months using the app
Rivo replied January 3, 2023

Your review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! 🙌 Cheers, Kevin