Reviews (2,269)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.
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Great app, looks good and works well. Excellent customer service as well. I've used on my own stores as well as client stores.
Excellent! Thanks so much for the positive feedback and 5-star review! 🙌 All the best, Kevin
Abbie was excellent. She answered all my questions and helped me. She also suggested other options to make my website and experience even better. Thank you so much!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🍻 Cheers, Kevin
I was recommended this app to get a rewards system for my shop, and I am not disappointed! Easy verification process, really simple to figure out as a merchant, and lots of really neat features
Ryan was great!!! Really enjoy it so far, and hope to see growth in my brand! I'm just getting started, but hopefully this app helps us step up above the rest.
We love helping new businesses and truly appreciate you choosing our app! Thank you so much for the positive feedback and 5-star review! Much appreciated, Kevin
So Pete was the most helpful person I think I have ever dealt with in a chat situation or face to face. Professional, knowledgeable and extremely polite and friendly. He resolved my issue with ease. Rivo should be proud to employ such an asset as him. Thank you so much!
This review made our day! ✨ We are so grateful for your kind words and happy that we were able to help you with your concern. If you have any further questions or encounter issues along the way, feel free to reach out to us anytime. Best wishes, Kevin
Three out of three!!! I now have the rivo popup, reviews and loyalty apps installed. So easy to use and if you get stuck the customer service is amazing. Abbie has been so helpful, I really cant recommend rivo enough!
Thank you for being a valued customer and for using our apps! 🤩 We're grateful for your support and trust in us to help grow your business. If you need any further assistance, please don't hesitate to reach out to us. Our team here at Rivo will be delighted to assist you.
Cheers, Kevin
5 stars are not enough! Mica ROCKS! Above and beyond is the type of service we look for when doing business with app partners. Rivo is our choice!
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
Abbie was wonderful. Very responsive and helpful. So far the app works really well. I look forward to seeing people use their loyalty rewards.
Thanks for taking the time to leave such a kind review! It means a lot to us that you had a great experience with our app. We can't wait for you to see your customers benefit from the loyalty rewards. Let us know if you need anything else! - Lea, Rivo Support Manager
Great, works great. Always present and immediate assistance. Simple to use, it would be the best if it had page translation.
Marvelous! Thank you so much for the positive feedback and 5-star review! 🤩All the best, Kevin
I am using it very little time and my first impressions are that it seems to me a simple and great app. Indispensable to retain customers.
Thanks so much for the 5-star review and feedback! 🤩 Best wishes, Katherine