Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,369)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

June 18, 2022

Mary from Rivo Loyalty, rewards & referrals assisted me greatly in customising the rewards widget and gave me excellent tips on how to perfect the details of my website. She is amazing! Thanks, Mary!

pawfecto.au
Australia
7 months using the app
Rivo replied June 20, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

March 25, 2022

Ryan was great help and enjoying this app so far! I appreciate the quick help and the communication is great.

Euvoïa
United States
7 months using the app
Rivo replied March 25, 2022

Thank you so much for the 5-star review team Euvoïa! 🙌 We're always here and happy to help! Cheers, Katherine

December 21, 2022

Arianne was very prompt and helpful! I like how the free plan gives you what you need to start without feeling dissatisfied. My plan is to upgrade very soon.

Megan-Marie
United States
7 months using the app
Rivo replied December 21, 2022

Awesome, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🎉 Cheers, Kevin

January 27, 2022

I was just on-boarded by Arianne at Rivo. Best customer service I've experienced in a long, long time. She was amazing helpful and patient. If the app and platform and other colleagues are as great as she is this is a choice well made. Thank you Arianne and team Rivo!

Grinning Cat Books
United States
7 months using the app
Rivo replied January 27, 2022

What a wonderful feedback! ✨ This made our day! Thank you so much for the kind words, and we are here anytime you need us. 🤩 Much appreciated, Kevin

May 20, 2022

so far so good, I began and was offered a pro feature (removing the rivo branding form the widget). Seemingly easy to set up. cant complain yet.

Zzzz’s A-Z
United Kingdom
7 months using the app
Rivo replied May 20, 2022

Glad to hear that you like our services so far! If you need anything at all, just let us know. All the best, Kevin

October 14, 2022

Wonderful support for any questions or concerns. Maria was very helpful and gave me some tips on my store

Real Wxrldwide
United States
7 months using the app
Rivo replied October 14, 2022

Awesome! We are so pleased that you are satisfied with our support. Thank you so much for the 5-star review! Much appreciated, Kevin

August 24, 2021

Harika bir uygulama tek eksiği tema üzerinde özelleştirme alanının kısıtlı olması. Ama buna rağmen mükemmel.

ErlerAvm
Türkiye
7 months using the app
Rivo replied August 24, 2021

Bize bir yorum bırakmak için gününüzü ayırdığınız için teşekkür ederiz, ErlerAvm! 🙂 Mümkün olan en iyi uygulamaları geliştirmek ve oluşturmak için sürekli çalışıyoruz. Bahsettiğiniz özelleştirme ile ilgili düşüncelerinizi daha detaylı olarak duymak isteriz. Bize feedback.boosterapps.com adresinden hızlı bir mesaj gönderin, biz de ürün ve geliştirme ekibimize gönderelim. En iyisi, Kevin

December 16, 2021

This is a great app, with quick and helpful support. The support is definitely 10/10 and I've dealt with a few different members of their team on the online chat who have been great, Mary is always particularly helpful. Definitely better than other apps I have seen, although there are a few features here and there that I hope to see added in the future. Just patiently waiting for certain added features than the ones already included but they have a page where you can request new features and see which ones are in the process of coming to life etc.

Palace Pieces
Australia
7 months using the app
Rivo replied December 17, 2021

Wow! 🤩 This review made our day! Thank you so much for the wonderful review and thoughtful feedback! As for the app features, we definitely have more coming soon and if you have any specific features you would like to see, you can add a request here http://feedback.rivo.io/ or send us a direct message via chat. 😊 All the best, Kevin

November 14, 2021

I have used this to grow my business, and have found it a very valuable tool. Being new to online retail, I needed something simple and clear and this was a perfect fit.

Designs by Tonitunes
United States
7 months using the app
Rivo replied November 15, 2021

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Thanks, Kevin

November 20, 2022

I added the free version to my store to check it out and after speaking with a customer service rep (Paul) over the chat function, I was sold! The free version has all you need to offer loyalty rewards for a small business starting out. If you upgrade you can add in the option to offer points for reviews. Customer service is great and I love being able to access many features for a much better price than other apps out there. Top choice here.

True Impressions
New Zealand
7 months using the app
Rivo replied November 21, 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. ✨ Best wishes, Kevin