Reviews (2,268)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.

January 21, 2022

Real cool apps. Glad they're available for small businesses. Great starting out tools to give a push into entrepreneurship.

Elite Chic Boutique
United States
2 months using the app
Rivo replied January 24, 2022

Thank you so much for the 5-star review! 🤩 We love helping small businesses and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. All the best, Kevin

October 27, 2022

I spoke with Abbie through Chat, she was able to help me with my account. She was very nice and professional.

Little Main Street Dreams, LLC
United States
2 months using the app
Rivo replied October 31, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

December 29, 2022

je viens juste de télécharger les deux application Rivo donc je n'ai pas de recul sur elles mais par contre le support client est adorable et très réactif. A voir maintenant dans le temps et l'utilisation mais pour l'instant je recommande.

Agya Bijoux
France
2 months using the app
Rivo replied December 29, 2022

Merci beaucoup d'avoir choisi notre application ! 🤩 Nous sommes ravis de faire partie de la croissance et du succès de votre entreprise ! Si vous avez besoin de quoi que ce soit, faites-le nous savoir. Bravo, Kévin

December 20, 2022

Great app I would recommend it 100%. The customer service team was amazing Abbie helped me resolve my issue in a timely manner.

ZstyleShop
United States
2 months using the app
Rivo replied December 20, 2022

We're so excited that you love our app! Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

December 18, 2022

Therese was 10/10, made some great suggestions and was quick to respond and support me with my enquiry.

officialkohstore
Australia
2 months using the app
Rivo replied December 19, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

March 17, 2023

Thank you Jel for your awesome support. She answered all my questions and gave me extra tips for my website.
Chatting with Jel was like talking to a friend who really cares about my business.
Thank you Rivo and Thank you Jel :)

Entre mes lèvres
Canada
2 months using the app
Rivo replied March 19, 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know.
All the best, Kevin

October 8, 2021

I love the app, how useful it is for my shop. It is easy to use with many possibilities. I would recommend it for any online business!

Azonto Apparel ®
Denmark
2 months using the app
Rivo replied October 8, 2021

Thank you so much for the 5-Star review and for recommending us to the community! 🙂 If you ever need help, just let us know! Much appreciated, Kevin

July 9, 2022

Very attentive and personable!! It felt great not talking to a bot! Thank you to Pete!! Pete made sure I had everything I need to properly operate this app!! Thank you Pete!!

Sugar Rae's Shea LLC
United States
2 months using the app
Rivo replied July 11, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

August 20, 2021

Great app does what it says! Very simple to install and works good after. Support team replies fast

Brinks Baby
Canada
2 months using the app
Rivo replied August 20, 2021

Thanks for the 5-Star review! We really appreciate you using the app. 😊 Best wishes, Kevin

March 22, 2022

Very good support, it is very fast. The app works very well and have a lot of options to get custommers loyalty.

siitouh.com
Colombia
2 months using the app
Rivo replied March 25, 2022

Thanks so much for the thoughtful 5-Star review! 🙌 Cheers, Katherine