Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,372)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention through its loyalty and referral programs. It's noted for its easy setup, user-friendly interface, and reliable performance. Features like tiered loyalty programs and customizable landing pages help increase sales and attract new customers. Exceptional customer support is frequently highlighted, with the team praised for their prompt and friendly assistance.

July 24, 2023

Aplicativo muito simples de instalar e prático para configurar. O suporte via chat também é bem rápido e atende completamente o solicitado.

en: Application very simple to install and practical to configure. The support via chat is also very fast and completely meets the request.

BROKEN LEGACY®
Brazil
3 months using the app
Rivo replied July 26, 2023

Merci beaucoup pour votre avis génial! 😊 Nous sommes ravis que vous ayez trouvé notre application facile à installer et pratique à configurer. Notre équipe d'assistance est toujours là pour vous aider rapidement avec tout ce dont vous avez besoin. Merci encore pour votre soutien!
- Lea & Rivo Team

Edited October 13, 2021

RIVO gives GREAT customer service and the rewards program for the website is awesome! We Thank You :)

Yellowstone Soap
United States
3 months using the app
Rivo replied August 19, 2021

5-Stars! Whoot Whoot! 🤩 We're so thrilled you are enjoying our apps and excited it has provided excellent results for your store. We're always striving to top your expectations and love the feedback! If there's anything you need, let us know. Cheers, Kevin

August 19, 2021

Very easy to set up and use - just enough in the way of customisation, with clear instructions. It's one of those 'does what it says on the tin' apps - it 'just works'. It also looks good. And I can integrate it with my customer account page, so customers can see all their info on one page. It's a no-brainer, to be honest! Very friendly and quick customer service, too. Can't fault them. :-)

Simply The Best Toys and Gifts
United Kingdom
3 months using the app
Rivo replied August 19, 2021

Thank you for the 5-Star review! Your honest feedback means everything to us and we're glad that you feel we're on the right track! 🙌 All the best, Kevin

May 11, 2022

I have been looking for a referral program and by chance i have found Loyalty. Not to forget the fact that they have a fast answering service support, i even got a great gift from them and i am more than happy now, and i thanks Betty for her help, her service was the best, five star for that.

LeysfexShop
Canada
3 months using the app
Rivo replied May 11, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words! We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

July 5, 2022

great support. quick, easy and helpful! The app is unbelievably simple and the whole thing fits perfectly. I recommend the app to everyone!

Good Flavour
Germany
3 months using the app
Rivo replied July 5, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

November 20, 2022

I use this app for my loyalty points & e-mail sign up. Its simple to use & the customer support is IMPECCABLE

Hello Cheesecake
United States
3 months using the app
Rivo replied November 21, 2022

Thank you for the 5-star review! 🌟We really appreciate you using the app! Cheers, Kevin

April 4, 2023

Judge.me has such as friendly and fantastic team, very supportive, responds quickly and resolved my query swiftly!

Plastics Free
United Kingdom
3 months using the app
Rivo replied April 4, 2023

Thank you for leaving a positive review! However, I just wanted to clarify that you have mistaken us for Judge.me. We are thrilled that our team was able to provide you with friendly and fantastic service and that we were able to resolve your query swiftly. At Rivo, we strive to provide our customers with the highest level of support, and we are pleased to hear that we met your expectations. If you ever have any further questions or concerns, please don't hesitate to reach out to us. We are always here to help.
Best regards, Kevin

May 28, 2023

IDK how the app works yet, but the customer service is excellent so far. the guy that helped me set something up was friendly and helped me with some extra pointers for my website. I will get back to updating my review about how great the app works and operates.

Aria by Apriil Couture
United States
3 months using the app
Rivo replied May 29, 2023

Thanks for your feedback! We're glad to hear that our support team was helpful. Please don't hesitate to contact us if you need any further assistance. We hope you enjoy using our app! - Lea, Rivo Support Manager

November 9, 2021

I'm using the free plan and so far I am loving how it looks. Customer service is also friendly and quick in response. Will update the review once my store is operating publicly. Thanks for the excellent service Rivo!

samirahan
Egypt
3 months using the app
Rivo replied November 9, 2021

Glad you are loving our app and customer service! 😊 Thank you so much for the 5-Star review. If you have any questions or need assistance along the way, please let us know. Cheers, Kevin

November 11, 2023

Great app! I love how many features are free for small businesses like mine. And, the customer service is top-notch!

Clean Beauty by Joy
United States
3 months using the app
Rivo replied November 13, 2023

Thanks so much! We're thrilled to hear our app and support hit the mark for your business. Enjoy the free features!
- Lea & Rivo Team