Reviews (2,268)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.

March 5, 2023

Great experience. Pete had some great advice too. Would recommend. This app has helped us generate some sales already.

The Toy Cavern
United Kingdom
2 months using the app
Rivo replied March 6, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!
Cheers, Kevin

July 23, 2021

Really great app - it has an easy to use interface and does what I need it to.
Additionally, their customer service and support is exceptional. They really go above and beyond to support their users.

Jennifer Young
United Kingdom
2 months using the app
Rivo replied July 23, 2021

So glad you are happy with our app and thank you so much for the 5-star review! If any other questions come up or if we can help along the way, feel free to reach out to us anytime. 🙌 All the best, Kevin

January 8, 2022

I had a problem and as soon as they could they were able to help me out. Installed the app and I had some problems and they help me.

Vahtu UG
Germany
2 months using the app
Rivo replied January 10, 2022

Glad we have helped you with your concern. Thank you so much for leaving a 5-star review. If there's anything else we can help with along the way, just let us know. 😊 Cheers, Kevin

November 20, 2022

Super friendly and helpful. Rivo is quickly becoming my favorite company to interact with and I look forward to using their apps!

1883 Printing
United States
2 months using the app
Rivo replied November 21, 2022

What a wonderful review! This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. 😊 Thanks, Kevin

March 13, 2022

So far I love everything about this app. It does what is says it's going to do and everything is very transparent and easy to use. If you are lucky enough to get Abbie to help you, you are in luck. She is AWESOME and any supervisor reading this needs to giver her a raise. Every single question and issue was resolved professionally, easily and with patience...just an awesome job! Seriously, I don't know what she is being paid (not my business), but from my point of view she needs to be compensated more. Great apps and great customer service. This is what good business is all about:) This is why I will be sticking with your apps from here on out. 5/5 stars easily!

Picasso Skin
United States
2 months using the app
Rivo replied March 14, 2022

You are amazing! ✨ This review made our day! Thank you so much for your compliments and thoughtful feedback! We're so grateful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

October 18, 2021

Great support they really answer quickly and help with anything you need and the app looks very very good!

STILEĐ Fashion
Israel
2 months using the app
Rivo replied October 18, 2021

Glad to hear you like our customer support. 🙂 If there's anything else we can do, please feel free to reach out at any time. We're always here and happy to help! Cheers, Kevin

October 5, 2022

Excellent support, go above and beyond. The app has good functionality and it's easy to use. Really recommend.

HomeCooks
United Kingdom
2 months using the app
Rivo replied October 5, 2022

We're so glad that you are happy with our support! Thanks so much for leaving 5-star feedback and for recommending us to the Shopify community! 😍 Much appreciated, Kevin

February 8, 2022

Really great app. It is very useful and can do many different things. And thank you so much Pete for your help!

zaroqshop
United Kingdom
2 months using the app
Rivo replied February 8, 2022

Thank you for the positive review! We appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

October 15, 2021

After many twists, I found the app. It's not difficult and easy to use. It was the app I was looking for.:))

EO.1991
South Korea
2 months using the app
Rivo replied October 15, 2021

Awesome! Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Best wishes, Kevin

March 24, 2021

I use this app to help bring traffic to my website. I love the point system in this app, its genius. I have no complaints!

Stellars shopping
United States
2 months using the app
Rivo replied March 25, 2021

Your kind words and feedback mean the world to us, thank you so much! 🤩All the best, Katherine