Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,354)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

July 4, 2023

Loving this app & it comes with Excellent customer service! Thank you so much for your support Pete!!

PurrBuddy
United States
About 2 months using the app
Rivo replied July 6, 2023

We're absolutely thrilled that you're enjoying the app and our support! 😊 It means the world to us! Thank you for your kind words 🙌 Don't hesitate to reach out if you need anything else.
- Lea & Rivo Team

January 13, 2023

Mica is the best! super fast response and very helpful! she even recommended helpful tips for my shop !! thank you mica :D

Urths Garden
United States
About 2 months using the app
Rivo replied January 16, 2023

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

May 19, 2023

I love the customer service Abbie gave me. She was friendly, patient and willing to help me at every request. I also love the app setup and the features, it is highly recommendable. Thanks to the team especially my favorite Abbie.

Rofasto
United States
About 2 months using the app
Rivo replied May 22, 2023

Thank you so much for taking the time to leave such a kind review! We're so glad to hear that you love our app's features. We're grateful to have you as a customer and will strive to continue exceeding your expectations! - Lea, Rivo Support Manager

January 8, 2022

Trish was a wonderful help. I hope with this great app my sales will improve. Thank you again for the assistance.

Hollow Supply
United States
About 2 months using the app
Rivo replied January 10, 2022

Thanks so much for the 5-stars! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Cheers, Kevin

April 6, 2023

This was relatively simple to set up and run. The customer service, on the other hand, was a huge highlight. Jel was extremely helpful and friendly. Excellent experience with Rivo.

Mindtrot
United Kingdom
About 2 months using the app
Rivo replied April 6, 2023

We understand that setting up the app can sometimes be a daunting task, so we're glad to know that you found it relatively simple. Our goal is to provide our customers with a user-friendly experience that is easy to navigate, and we're happy to hear that we've achieved that with you.
Cheers, Kevin

December 21, 2022

The features are super great! Easy to use, and most importantly, very beneficial for new startup businesses. :)

Nadaish
India
About 2 months using the app
Rivo replied December 21, 2022

We love helping new businesses and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! Cheers, Kevin

August 21, 2023

Je suis à mes débuts mais je suis complètement conquise surtout par la gentillesse et la bienveillance de celle qui s'est occupée de moi, Ariane.

Mum&Choupinou
France
About 2 months using the app
Rivo replied August 25, 2023

Merci beaucoup pour votre aimable critique ! 😊 Nous sommes ravis que vous ayez apprécié votre expérience avec notre équipe. Nous sommes heureux de vous compter parmi nos clients et nous continuerons à travailler dur pour fournir un service exceptionnel.
- Lea & Rivo Team

January 6, 2022

so far looking good, does good job and easy and intuitive to use . Customers are starting to collect loyalty points so happy for that

Bristol Raw K9 Foods Ltd
United Kingdom
About 2 months using the app
Rivo replied January 7, 2022

We really appreciate the 5-Star review! These reviews make our day here. 🤩 Cheers, Kevin

December 22, 2021

I love this app - the free part of the app is very good!! I use it and am extremely happy with it!!!

D Z Strad Online Shop
United States
About 2 months using the app
Rivo replied December 22, 2021

Glad you are loving our app! 🙌 Thank you so much for the 5-Star review! Best regards, Kevin

April 19, 2021

This application is perfect, easy to use and very functional. Great. Recommend. Indispensable in an online store.

Stamps Mall
Romania
About 2 months using the app
Rivo replied April 20, 2021

We're so glad our app has provided value to you and your store! Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 All the best, Katherine