Reviews (2,349)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

October 22, 2021

Works great, very clean, and support is helpful. Highly recommended. can customize to our brand colors.

cookingtrendy
United States
About 3 years using the app
Rivo replied October 22, 2021

Thanks so much for the awesome 5-star review and for recommending us to the Shopify community! 🎉 Cheers, Kevin

March 2, 2021

This app was extremely easy to download and set up so far. I loved the introductory tutorial which led me to download the app. I am excited to see what it can do for my store.

MainelySweetz Creations
United States
About 3 years using the app
Rivo replied March 4, 2021

Thank you so much for your thoughtful review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Katherine

July 24, 2021

Works well with repeat customers, now about to explore the referral programs as this could work out very well for socials.

Pretty Box Ltd
United Kingdom
About 3 years using the app
Rivo replied July 26, 2021

We're so happy to see that you had a 5-Star experience! 🌟We're always striving to help you and your business succeed! If you need any help, just let us know. All the best, Kevin

December 31, 2021

App works pretty well and cost is great. It is great to have a loyalty program app for my customers and it increases customer engagement and purchase.

Good Steward Apparel
United States
About 3 years using the app
Rivo replied January 3, 2022

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

September 29, 2021

It would be cool to have automatic rewards added for specific product purchases. Overall it is a great app.

MRTMarkers
Canada
About 3 years using the app
Rivo replied September 29, 2021

This is a great idea – thank you so much for your feedback! :)

I went ahead and looped in our product and engineering teams and added your +1 to this feature request.

Cheers,
James

February 3, 2022

Top app for rewarding your customers, the best i have used so far. And the team is awesome, they answer and solve quickly any question. *****

M2G Brindes
Portugal
About 3 years using the app
Rivo replied February 3, 2022

We are so grateful that you are loving our app and customer service! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

June 6, 2023

Awesome app, customer service is amazing, Abbie has helped me with all of my issues and went above and beyond for supporting me

Advatec Aquatics
United States
About 3 years using the app
Rivo replied June 7, 2023

Thank you for your incredible review! We're thrilled to hear that your experience with our app and customer support has been amazing. We're always here to help and support you in any way we can! - Lea, Rivo Support Manager

November 23, 2022

Abbie was incredibly helpful and pleasant. I am very thankful she took the time with me. My questions were answered and my issues resolved. Thank you Abbie!

New Day Gems and Jewels
United States
About 3 years using the app
Rivo replied November 23, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

June 7, 2021

This app is great and I would recommend to anyone looking to set up a stress free rewards/loyalty program. The support team are wonderful with super quick responses and they really want to help which makes setting this app up an absolute breeze.

Desert Rose Crystals
New Zealand
About 3 years using the app
Rivo replied June 8, 2021

Your kind words mean the world to us! Thank you so much for the positive feedback and for recommending us to the Shopify community! 🤩 All the best, Kevin

December 20, 2021

NICE APPS I LOVE THIS THAKNS SO MUCH FOR THIS
NICE APPS I LOVE THIS THAKNS SO MUCH FOR THIS
NICE APPS I LOVE THIS THAKNS SO MUCH FOR THIS

INDOSHOPPER
Indonesia
Almost 3 years using the app