Reviews (2,269)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.
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Wonderful communication! Great Team. Fast Support! Just checking out the app and had a great start.
We're thrilled to hear that you had a wonderful experience with our app! We appreciate your kind words and are here to support you every step of the way. Thank you so much for choosing Rivo!
- Lea & Rivo Team
I've just come back to my Shopify store after a bit of a break. Love this app and the amount of usability you get with the free plan. After updating the app Alex in chat was very helpful in removing branding and helping with my customer limits. Excited to see the app get more use now that my shop has reopened and I'm getting back into it again.
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin
Bonne application et surtout un très bon support service de la part de l'équipe qui est réactive et opérationnelle ! Merci à Lance !
Nous sommes si heureux que vous aimiez nos services. Merci beaucoup de nous avoir donné un avis 5 étoiles! 🌟 Si nous pouvons faire autre chose, faites-le nous savoir. Bien à vous, Kévin
Very easy to set up/use and their customer service is beyond exceptional! Paul went above and beyond to help me with my questions and the app is definitely helping with customer engagement.
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin
Great app has a lot of features and they're adding more features regularly. Can't fault it, highly recommended.
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and spreading the word about us! We're always striving to top your expectations and love the feedback! Cheers, Kevin
Pete was very helpful! Great customer service:) He was able to help me with what I needed. Id give this app a try.
We're so happy to see that you had a 5-Star experience! 🙌 We're always striving to help you and your business succeed! Cheers, Kevin
Very useful app with awesome support. The app is super easy to use and to understand with a great system.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin
Really love the App and how they help the customers clearly and immediately!
It works very good and it's easy to set.
What a wonderful review! 🤩 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! If you need help or have any questions along the way, don't hesitate to let us know! We're always here to help. All the best, Kevin
Very intuitive, and straight forward, exactly what I was after- great that you can customise the widget per your site branding- thanks!
Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Much appreciated, Kevin
Outstanding, she went above and beyond what I expected!! This reminded me of old-school customer service when people cared about their customers.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin