Reviews (776)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer engagement and retention, noting its easy installation and customizable features like discounts and referral programs. They appreciate its seamless Shopify integration and user-friendly interface, which enhances the shopping experience. The ability to manually adjust points and import past orders is also valued. Excellent customer support is frequently highlighted, with the team praised for their responsiveness and effectiveness.
Refine
-
By rating
Great app. Great features and layout. Great customer service with app.
This is a great app moved over from sweet tooth and the gurus at sloyalty helped all the way. Works perfectly my customers really enjoy it. Pricing is better than competitors for a more robust program.
I would like the option to migrate to customers considering their purchase history for automatic point loading.
Thank you for your review! If you are referring to rewarding customers for points made prior to the launch of the loyalty program, you may enable the "Point Earning Start Date" feature in the app console by setting a preferred program launch date. Orders created on or after the launch date of the loyalty program would be eligible for points earning. Feel free to contact us for assistance.
A must have for any serious online store, this app is not only functional and beautifully designed but also extremely easy to use. Customer service is also exceptional, definitely worth the investment if you want your customers to have a great shopping experience! A+++
AMAZING customer service. Highly recommended <3
This app has been proven to be very valuable to us. Love it.
Its taking some time for my customers to get used to, and for us to work out the kinks but so far my customers really like it.
my only gripe is the price, I wish the basic plan was cheaper then $19/month.
Absolutely love this program. Its boosted our sales in the first 14 days much more than I initially thought that it would. I wish there was a way to specify the fan builder/refer a friend discounts to apply to certain collections though. Thats the one flaw Ive seen so far. Overall well done though.
Great app. Excellent way to boost customer loyalty. Stellar customer service and support!
The only issue we've had is when we switched Shopify themes, the widget disappeared. I contacted the support team in the afternoon, and they had it fixed by the time I got into the office the next day! They even jazzed it up and made a branded widget for us. Thanks S Loyalty!
Easy to install and use app, can customise your own rewards, give rewards for referrals and manually add/subtract reward points if need be (we encouraged customers who'd shopped with us prior to the reward point system to sign up, to receive a certain number of bonus points). Our customers seem excited by the rewards program and it is certainly a small price to pay for repeat business and referrals!