Reviews (776)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy installation, user-friendly interface, and effective customer support. They praise its straightforward setup and seamless Shopify integration. The responsive support team is often commended for their quick and thorough assistance. Merchants have observed increased customer engagement and sales due to the customizable rewards program. The admin console is easy to manage, and the app's ability to integrate with other systems and support multiple languages is a significant advantage. Although some concerns about pricing exist, merchants feel the app provides good value for money given its extensive features and capabilities.

April 3, 2015

Easy to install, was up in running in only a few minuets. Our customers are very excited for the new rewards. Developer was very responsive to questions and even volunteered to help with some custom installation. Very happy so far!!!

Westwood Acres Fabric
United States
Over 3 years using the app
February 23, 2015

I love this app. I was hesitant to try the free trial, but decided to go for it and am I ever glad I did. Within the 14 day trial I scored 200 email sign ups and from that gained 12 orders. My customers are pumped about the rewards points and the cool thing is that you can import orders from before you installed the app so loyal customers get to cash in almost immediately. If you have an online shop you need to get this app!

Fridays Off
Canada
Over 3 years using the app
April 24, 2018

What a fantastic Rewards and Loyalty Program - coupled with truly fantastic Support!!!!!! Has really helped us "organically" reward our valued online skincare customers for wonderful mutual satisfaction! Thanks SO Much to SLoyalty :-) SanRe Organic Skinfood

Sanre Organic Skinfood
United States
Over 3 years using the app
July 19, 2016

Fantastic, clear and easy to use! the support team are also very helpful. Would highly recommend!

Liquiproofshop
United Kingdom
Over 3 years using the app
Edited December 28, 2015

I am sometimes hesitant to leave reviews for apps that I really like. There’s something to be said for knowing a well-kept secret. But S Loyalty is good enough that I can’t keep it secret.

We happily used another loyalty app for about 9 months. But I ultimately needed something with a) more visual and textual customization, b) more and better reward options, and c) a better customer interface. While I’m not a huge fan of popup / overlay windows, S Loyalty gave me all three of those, at a great price.

Notifications — An amazing array of options here. Popup windows and reminders abound, and all can be toggled on or off as you see fit. Email notifications are also available on the Silver plan or above, which means you can have email notices go to your customers for only $39/month. That’s far cheaper than any loyalty app I’ve seen.

Rewards — This was what originally drew me to S Loyalty. You can do percent off, percent off collection, dollars off with minimum purchase, dollars off specific items, and more. There’s really every possible kind of reward to be had with S Loyalty.

Setup — Because S Loyalty is so customizable, there are a lot of decisions to make during setup. It’s only a few extra minutes, but be aware that you’ll have lots of control at your fingertips. I think the sweetest part is that they have a bookmarklet that allows the app to generate the necessary discount codes in Shopify in a single click. I have yet to run across anything that easy.

Interface — The basic customer interface on this is awesome. It’s slick, modern, clean, and pretty customizable for look and feel. It is a perfect fit for our site, and looks really pro. While the basic layout is locked down, there’s enough customization here that it looks like it would work on any site, any theme. The organization is really intuitive, and it makes it really easy—and really tempting—for customers to manage and cash in their rewards.

Support — I used to be a developer, so when I install an app, I tend to bombard support teams with lots of detailed questions. Anthony and Nancy at S Loyalty handled all this with grace and aplomb. I couldn’t have asked for better help.

Our previous loyalty program was wildly successful, so I was a little unsure about how the new setup would affect customers. So far it has been great—within hours, we already have people cashing in their points through the S Loyalty interface.

Loyalty programs are not for everyone—after all, you’ll end up giving away a lot of free stuff—but if you’ve been considering whether to install one on your store, you really need to look no further than S Loyalty.

Shoreline 2
United States
Over 3 years using the app
February 13, 2018

So far we're very happy with our Loyalty Rewards Program. We set it up in a very short amount of time. The tech help has been great and we can't wait to hear customer feedback!

Shop Tk Boutique
United States
Over 3 years using the app
April 22, 2015

Stellar support, an app that works perfectly that our customers love. Recommended without reservation.

DOOSH
New Zealand
Over 3 years using the app
May 16, 2017

S Loyalty is the best! Reviews don't lie. At the time of my writing they have 467 positive reviews. There's a reason why.

Seedsnow
United States
Over 3 years using the app
June 30, 2016

Very new to the program, awesome support! Spoke directly via Skype and now have a very good understanding of the program, a bunch more to learn, happy the support is there. Thus far, very good!

Organic Markets Direct
Australia
Over 3 years using the app
February 8, 2017

We are using this app for over year now. We never had any problems with it. Just perfect. On top of that excellent support. Thank you!

Co2art
Ireland
Over 3 years using the app