Largely given the options (mainly this versus InstantSearch+), Searchanise is the best available search provider for Shopify.
Our main issue is that the app is still really weak/simplistic when it comes to search. For example, searching "table" on our store pulls up "table lamp" and "table clocks" as top results. Expected top results should be "dining tables" and "coffee tables". Trying to play with synonyms did not work, since it only applies to exact search strings.
In fact, InstantSearch+ seems to be slightly more intelligent since they're able to provide the proper results (emphasis on "slightly" since they failed some basic search tests elsewhere). However, the cost of Searchanise is far superior and they also have some core features that InstantSearch+ does not. InstantSearch+ seems to have had a head start and coasted at this point - and it shows. InstantSearch+'s overall dashboard and "feel" is outdated compared to Searchanise, which we hope will continue to improve.
Another point is customer service - the Searchanise team was very responsive and supportive of the few emails I sent. InstantSearch+'s service felt rather dismissive (a lot of one liners and ignoring some technical questions altogether).
Overall, both apps fall short of what's expected from a power search app. Searchanise wins on affordability, customer support, and a weak competitive field. We'd pay more if the search was more accurate, but, given current lack of core search accuracy, the app still falls short of its main purpose. For a great search example, a competitor like Wayfair's search bar perfectly reflects user intent within the furniture/decor industry (but who knows how many times more they've invested into their technology).
So far I really like this app, it's lightning fast, and really feels professional. Boom
Very powerful search app. Good service.
Easy to set up and great price. It does everything we need to make our shopping experience fluid and easy. Love how customizable it is.
Review for https://www.yourdiabeticsupplier.com -
This website search app is useful and definitely priced affordably compared to a few of the other top "Search" apps. It has a lot of customization features on the back end and another great thing is that the format in which it lays out the search results is a plus because it gives a lot of different filter options for the visitors. It suggests the correct products and also has its own algorithm based on previous searches and relevant pages/categories. It has definitely helped my site and with visitors converting to customers.
Great widget, great search engine, makes my store easier to browse
Great customer support! I love the seamless integration into the store, but look forward to a release on search analytics :)