Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for understanding and improving customer behavior on their websites. It offers immediate session recordings for quick analysis, helps identify website issues, tests new store templates, and respects customer privacy. Many appreciate the quick and helpful customer service. The paid plan is particularly suitable for micro-businesses, and the app is easy to install and use.

May 6, 2023

Looking good so far! and more affordable as the rest :) Thankyou guys for creating this app, very much appreciated!

DailyDay
Netherlands
About 10 hours using the app
Propel Commerce replied May 6, 2023

Hello friends at DailyDay,

We're glad to hear our app is helping your business! Thanks for the review, Jimmy! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

June 26, 2023

good app and good support

_------------------------------------------------------------------------

Woogle
India
7 months using the app
Propel Commerce replied June 26, 2023

Hello friends at Woogle
,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

May 27, 2023

Great app, clean interface and so far so good, great support and app and i love this product alot...

LUXORA
United States
About 16 hours using the app
Propel Commerce replied May 27, 2023

Hello friends at LUXORA,

We're glad to hear you're enjoying our app! Thanks for the review, Ian! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 26, 2023

Super App

Swatchy
Germany
About 21 hours using the app
Propel Commerce replied October 27, 2023

Hello friends at Swatchy,

Thank you very much for the review, Özkan! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

July 20, 2021

A great app runs smoothly and simple, and clean without different options. It does exactly what you want from it

3D Wholesale
United States
Over 2 years using the app
Propel Commerce replied July 20, 2021

Hello friends at 3D Wholesale,

We're so happy to hear the app is doing what you want. I'll be sure to pass on your kudos to our team. Thanks again for installing 😊

- Chris @ Propel Commerce

June 27, 2021

Nice app,but needs more features,and tag system should be implemented.so that we get more insight on customers

Mayurika
India
Over 2 years using the app
Propel Commerce replied June 27, 2021

Hello friends at Mayurika,

Thanks so much for being our first review 😊

We just launched this app last week, and we've got some exciting features on our roadmap. I don't believe a tag system was on our list, so I'll add that as well. Please do let us know if you have any other feedback.

Sincerely,
Chris at Propel Commerce

June 28, 2021

Great app! The app works right away. One-click installation. It took less than 2 minutes to set up. Recordings are helpful. We've thought of a few ways to increase our conversion rate with the information we are getting from this app.

Dog’s Choice
Philippines
Over 2 years using the app
Propel Commerce replied July 12, 2021

Hello friends at Dog's Choice,

Thanks so much for the kind words. We're so happy to hear you've been able to use the app to come up with a few ideas to boost conversions!

Sincerely,
Chris - Propel Commerce

January 11, 2022

I love being able to see what my potential customers are looking for. With this app I am able to see exactly what they are looking for. It's a great addition to my store.

GONZALABES
United States
Over 2 years using the app
April 25, 2022

Though my store traffic is not up to where I'd like, I did have an issue after transferring back to the free plan. I was charged but I contacted them via chat and they immediately refunded. By far the speediest service I've received on any app customer care. Keep it up! Hopefully I can go back to a payment plan when business traffic picks up. Special shoutout to Leo for making it one less headache for this business owner!

VELA ROOTS
United States
Over 2 years using the app
Propel Commerce replied April 26, 2022

Hello friends at VELA ROOTS,

Thank you so much for the review! We're happy to assist anytime. 😎
Chat us anytime you need help. Good luck and more power to your business! 🚀

- Leo @ Propel Commerce

Edited July 27, 2021

I love this app from the word go. It enable us to get a real insight in spotting potential floors in our store and how to improve our customers experience in addition to Shopify's analytics. Great tool.

stefanromeoprints
United Kingdom
Over 2 years using the app
Propel Commerce replied July 30, 2021

Hello friends at stefanromeoprints,

That's awesome to hear! We're so happy it's helping you get real insights from shop! Thanks so much for the awesome review 😊

- Chris @ Propel Commerce