Propel Replay & Session Record

Propel Replay & Session Record

Reviews (490)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer behavior, which helps optimize website layouts and enhance user experiences. Key features include session recording, replays, analytics, and a library of saved recordings, crucial for tracking customer journeys and boosting sales. The app is noted for its user-friendly setup and smooth performance. Customer support is also praised for being responsive and effective, contributing to its reputation as a beneficial tool for increasing conversion rates and resolving website issues.

October 5, 2023

I love this app, the customer service is wonderful and you get great details on what the site visitors are doing. Great stats.

Danielle's Dazzled Gifts
United States
Over 2 years using the app
Propel Commerce replied October 6, 2023

Hello friends at Danielle's Dazzled Gifts,

We're glad to hear our app is helping your business! Thanks for the review, Danielle! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

February 29, 2024

Amazing app. Super helpful and informative. Great support team as well.

1ne Performance
United States
4 months using the app
Propel Commerce replied March 4, 2024

Hello friends at 1ne Performance,

Thank you for the AWESOME review! It was a pleasure assisting you. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 3, 2024

helpfull

pxri-products
Netherlands
8 days using the app
Propel Commerce replied August 5, 2024

Hello friends at pxri-products,

We're glad to hear our app is helping your business!

If there's anything else we can do to earn 1 more star from you, please do let us know.

Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

February 20, 2024

Really great app to test new store templates and other product pages!

Anyfinder
Germany
About 1 month using the app
Propel Commerce replied February 21, 2024

Hello friends at Anyfinder,

We're glad to hear our app is helping your business! Thanks for the review, Yannick! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 18, 2023

The app is really amazing. I highly recommend this app. Using this app we can find out the loopholes by watching their journey with your website. If you seriously want to make your store successful. I highly recommend this app.

Power Woofs
United States
5 months using the app
Propel Commerce replied October 19, 2023

Hello friends at ,

We're glad to hear our app is helping your business! Thanks for the review, Ramandeep! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

February 13, 2024

Love this App, great insights and easy to use. Good support too

Stallion Sunglasses
Australia
Over 1 year using the app
Propel Commerce replied February 14, 2024

Hello friends at Stallion Sunglasses,

Thank you for the AWESOME review! Wishing you continued success with your business. Enjoy using the app! 🚀

- Tom @ Propel Commerce

September 14, 2023

I would highly recommend this app. Features rich app with many filters at good price. Needed technical help with one of the filters and it was sorted by the technical team in 24 hours. Good job Propel team!

Sara Dresses
Canada
5 months using the app
Propel Commerce replied September 16, 2023

Hello friends at Sara Dresses,

We're glad to hear our app is helping your business! Thanks for the review, Rakesh! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 17, 2023

I STRONG RECOMMEND YOU AVOID USING THIS APP. MAJORITY OF THE TIME IT DOES NOT PICK ANY INBOUND TRAFFIC. THERES ISSUES ALL THE TIME. ITS VERY FUSTRATING ESPECIALLY IF YOURE TRYING TO UNDERSTAND THE CUSOMER COMING ONTO YOUR SITE

Fragrance2Go
United Kingdom
Over 1 year using the app
Propel Commerce replied September 18, 2023

Hi Sabeel,

We're sorry to hear you feel that way with our app!

According to your last message, it's working fine now. Are you still experiencing another issue?

Our Support Team is available to help and assist you anytime! Please reach out to us so we can fix any issue for you as soon as possible! 😊

- Leo @ Propel Commerce

February 15, 2024

the team is very helpful, and 24/7 support, the app give you specific details on everything happening in the website, I recommend this app

SWIRAJ
Lebanon
11 days using the app
Propel Commerce replied February 19, 2024

Hello friends at SWIRAJ,

Thank you for the AWESOME review! It was a pleasure assisting you. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 20, 2024

La app es muy Fluida, además tiene puntos muy positivos como las etiquetas que muestran sobre la actividad que hace el cliente (agregar mercancía, retirarla del carrito etc)

TAGA
Mexico
Almost 2 years using the app
Propel Commerce replied February 21, 2024

Hola amigos de TAGA,

¡Gracias por la IMPRESIONANTE reseña! Eres muy apreciado. Deseándole continuo éxito con su negocio. ¡Disfruta usando la aplicación! 🚀

- Tom @ Propel Commerce