Propel Replay & Session Record , 378 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for understanding and improving customer behavior on their websites. It offers immediate session recordings for quick analysis, helps identify website issues, tests new store templates, and respects customer privacy. Many appreciate the quick and helpful customer service. The paid plan is particularly suitable for micro-businesses, and the app is easy to install and use.
Refine
-
By rating
I love this app from the word go. It enable us to get a real insight in spotting potential floors in our store and how to improve our customers experience in addition to Shopify's analytics. Great tool.
Hello friends at stefanromeoprints,
That's awesome to hear! We're so happy it's helping you get real insights from shop! Thanks so much for the awesome review 😊
- Chris @ Propel Commerce
This app is really helpful showing me who is on my page and for how long, as well ad it helps me on how to better my website. Love it.
Great app! Great customer service! You get 200 free views plus an additional 50 with verification. I use it to help me find the errors in the new store I created. App works very well with Dawn theme. No issues.
This app is very useful i can see what areas on my website needs to be worked on! The only thing i would suggest is filtering out the quick clicks that really show no navigating on the website , but other than that is a Great app!
Hello friends at HMC,
Thanks for the awesome feedback! We'll add that to the roadmap and see if we can add that to our app in the future. Enjoy using our app!
- Leo @ Propel Commerce
THIS IS MY SECOND REVIEW. AND CAN I JUST ADD THAT THIS APP GETS BETTER AND BETTER. YOU CAN SEE LOCATIONS, TIME STAMP, IF THEY ARE A RETURNING CUSTOMER. ITS AN ABSOLUTE MUST HAVE APP. WHO EVER CREATED THIS-THANK YOU!
Hello friends at Mylani,
Love that you're finding the app addictive :D Seeing shoppers interact with your products can be super fun and very helpful. Thanks so much for the awesome review!
Sincerely,
Chris - Propel Commerce
so far so good! I like to be able to know what my potential audience is looking for on my page. These insights are unbeatable! I'm honestly glad I gave you all a chance, as I was looking into other programs; plus I have a paid theme SO I WAS NERVOUS!
Hello friends at the Kawaii Collection
We're glad you gave our app a try too! 😊 Thanks again for installing! We're thrilled the app is giving you the insights you need.
- Chris @ Propel Commerce
Great app and great customer service. I really need this in my store so I can see how customers behave and what the like to do there. Thanks! This is great.
Hello friends at ZtandOut,
We're happy that we're able to help in your business! If you got any suggestions or concerns, don't hesitate to chat or email us. 😉
- Carmi @ Propel Commerce
I used this app to get a better understanding of what customers are most interested in. So far I am really enjoying it. Also, the help I received today was quick and efficient.
Hello friends at Sēk Cosmetics,
We're glad to hear you're enjoying the app, Christina! Chat us anytime you need help. Our customer service team is always on stand by to help you! Good luck and more power to your business! 🚀
- Leo @ Propel Commerce
Does what it says! Great detail provided on each recording, helps make sense of your traffic. Def recommended.
Hello friends at METTA,
We truly appreciate your feedback! We're happy that we're helping you in managing your store. Don't hesitate to contact us if you need any help. :)
- Carmi @ Propel Commerce
I used this app to check where my users are dropping and how they are interacting with my website. It is really one of my most used app now.