Reviews (578)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.

July 23, 2024

Just amazing customer service and very easy and usefull to use.

OZI. AMSTERDAM
Netherlands
3 days using the app
Propel Commerce replied July 24, 2024

Hello friends at OZI. AMSTERDAM,

Thank you for the AWESOME review! You are very much appreciated. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 19, 2024

App interessante miglior replay dell’app store !!

Lingerie Harness Boutique
Italy
28 days using the app
Propel Commerce replied August 20, 2024

Ciao amici di Lingerie Harness Boutique,

Grazie mille per la recensione, Samuele! Siamo sempre felici di aiutarti in qualsiasi momento. Chatta con noi ogni volta che hai bisogno di aiuto! Più potere al tuo business! 🚀

- Leo @ Propel Commercio

July 23, 2024

Nice to identify jump-off points and issues of your store.

up2promo
Germany
2 days using the app
Propel Commerce replied July 24, 2024

Hello friends at up2promo,

We're glad to hear our app is helping your business! Thanks for the review, Marvin! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

July 20, 2024

Very useful

christianchaubet by blossomiq ltd
United Kingdom
2 months using the app
Propel Commerce replied July 22, 2024

Hello friends at christianchaubet by blossomiq ltd,

We're glad to hear our app is helping your business! Thanks for the review, Ayoub! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 12, 2024

great app!

SCENT ESSENT
Cyprus
14 days using the app
Propel Commerce replied September 13, 2024

Hello friends at SCENT ESSENT,

We're glad to hear our app is helping your business! Thanks for the review, Giorgos! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 1, 2024

i like it

HumiFlame
Egypt
29 days using the app
Propel Commerce replied October 2, 2024

Hello friends at HumiFlame,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

August 14, 2024

Just started using it, but it works as shown. Installation and setup is very easy.

Style Phase Home
South Africa
40 minutes using the app
Propel Commerce replied August 15, 2024

Hello friends at Style Phase Home,

Thank you very much for the review, Usaamah! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

April 29, 2024

I've recently started using Propel Replay & Session Record for monitoring my website traffic, and it's been incredibly insightful. This tool lets me see exactly how visitors navigate my site—what they click, how long they stay on each page, and where they seem to hesitate or drop off. It's super user-friendly, making it easy to set up and start tracking right away.

The playback feature is a standout, as it shows visitor interactions in real time, giving me a clear view of user behavior. This has been crucial for optimizing my website layout and improving user experience based on actual visitor actions.

Also, whenever I've needed a bit of extra help, the customer support has been responsive and helpful. Overall, Propel Replay & Session Record has made a significant impact on how I understand and improve my website, making it a vital tool for anyone serious about maximizing their site's effectiveness.

Muses Of Bohemia
United States
4 months using the app
Propel Commerce replied May 1, 2024

Hello friends at Muses Of Bohemia,

Thank you for the AWESOME review, Russell! You are very much appreciated. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 26, 2024

Great App

Lyphie
France
25 days using the app
Propel Commerce replied August 27, 2024

Hello friends at Lyphie,

We're glad to hear our app is helping your business! Thanks for the review, Mirou! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

May 25, 2024

The support is fast and the cost for the features is low, making it a highly recommended application.
I plan to use it again in the future.

mutta.
Japan
4 months using the app
Propel Commerce replied May 27, 2024

Hello friends at mutta,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce