Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for understanding and improving customer behavior on their websites. It offers immediate session recordings for quick analysis, helps identify website issues, tests new store templates, and respects customer privacy. Many appreciate the quick and helpful customer service. The paid plan is particularly suitable for micro-businesses, and the app is easy to install and use.

October 7, 2022

Wonderful support very helpful the app is also great! My overall experience has been an a+ I have no complaints

Star In My Heart
United States
About 1 year using the app
Propel Commerce replied October 7, 2022

Hello friends at Star In My Heart,

Thank you very much for the review, David! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

November 11, 2022

everything was great - easy , fast and very great support. Hope to work with propel replays in future a lot

Galaxieregister.de
Germany
About 1 year using the app
Propel Commerce replied November 11, 2022

Hello friends at Galaxieregister.de,

Thank you very much for the review, Marc! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

February 20, 2022

I gotta say that this app is a life saver! I have found so many things that i could improve with this app that i lost count aleady. If you want to find whats wrong with your site this app is helping you to find it!

Scurtech
Finland
About 1 year using the app
Propel Commerce replied February 21, 2022

Hello friends at Scrutech,

This is music to our ears, thank you so much!
If you need any help or assistance, our chat is always open :)

Cheers!
Robert @ Propel Commerce

April 20, 2022

great application and a very helpful custome care, they amswered my questions and resolve all my problems quickly!
highly recommended

Camouflaging
Jordan
About 1 year using the app
Propel Commerce replied April 20, 2022

Hello friends at Camouflaging,

We're happy you're having a great experience with us! Feel free to reach out to us anytime! More power to your business, Mohammad! ✨🙏🏼

- Carmi @ Propel Commerce

June 20, 2022

I'm new to the app but so far very pleased. Hoping to gain valuable insight on user experience. The customer service is excellent. Prompt attention to questions. No complaints so far!

Signastyle
United States
About 1 year using the app
Propel Commerce replied June 20, 2022

Hello friends at Signastyle,

Thanks for the review, Kelly! We hope you make use of the app's full potential to improve your sales. We're always here if you need help. More power to your business! 🚀

- Leo @ Propel Commerce

February 22, 2022

Very helpful app to see your customer's journey and hang-ups in your store. They even offer a free plan for stores that have not gained a lot of traffic.

TFC&H Co.
United States
About 1 year using the app
Propel Commerce replied February 22, 2022

Hello friends at TFC&H Co,

Yes, we aim to support more small businesses like yours! Thank you very much for the review! Much appreciated. More power to your business!

- Leo @ Propel Commerce

November 28, 2022

The application is good and does its job well and I'm also satisfied with the support,Very Good!!!!!

LumiWatches™
Italy
About 1 year using the app
Propel Commerce replied November 28, 2022

Hello friends at LumiWatches™,

Thank you very much for the review, Luca! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

August 19, 2022

Awesome app, fast and detailed recorded sessions! We fully recommend it! The level of information is essential!

Office Human
Romania
About 1 year using the app
Propel Commerce replied August 19, 2022

Hello friends at Office Human,

Thanks for the AWESOME review, Cristian! We really appreciate it. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

Edited January 11, 2022

I am glad I came across this app. It allows me to see visitors actions when they visit my site. I have been able to see some errors on my site that I didn't pay attention to before and is able to immediately fix those errors. I have noticed some awesome
upgrades . Overall this tool really comes in handy.

Pretty Little Tinks
United States
About 1 year using the app
Propel Commerce replied August 23, 2021

Hello friends at Pretty Little TInks,

Thanks so much for your review! We're so happy to hear the app has helped you to identify errors in your site that you were able to fix.

We'd love to know more about the replays that displayed an error message so we can get those working for you. Our support team will follow-up via email so we can investigate.

- Chris @ Propel Commerce

May 30, 2022

This app is super easy to use...so very user friendly. Its very helpful for my online boutique and the support team is wonderful!

Coco Candii Apparel
United States
About 1 year using the app