Reviews (570)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to boost user engagement and optimize business strategies through features like session recording, heatmaps, and surveys. They appreciate its ease of use, quick setup, and the responsive customer support team, which helps enhance website effectiveness and conversion rates. The app is suitable for businesses of all sizes and offers a free plan with scalable options.

July 2, 2024

Amazing app

K Beauty Supply
United Kingdom
About 1 month using the app
Propel Commerce replied July 3, 2024

Hello friends at K Beauty Supply,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 6, 2024

so good

GraviroWood
Hungary
About 15 hours using the app
Propel Commerce replied September 9, 2024

Hello friends at GraviroWood,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 18, 2024

Very good app for tracking analytics and exteremly helpful customer support

Mythr
United Kingdom
5 minutes using the app
Propel Commerce replied September 20, 2024

Hello friends at Mythr,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 12, 2024

Ik kan door de replays zien welke producten er veel worden bekeken in mijn winkel waardoor ik mijn voorraad gericht kan inkopen!

Edelmanwatches
Netherlands
5 months using the app
Propel Commerce replied August 13, 2024

Hallo vrienden bij Edelmanwatches,

We zijn blij om te horen dat onze app uw bedrijf helpt! Bedankt voor de recensie, Luc! Geniet van de app en meer kracht voor uw bedrijf! 🚀

- Leo @ Propel Commerce

October 10, 2024

Great app, good customer service

Alföldi Kések
Hungary
4 minutes using the app
Propel Commerce replied October 11, 2024

Hello friends at Alföldi Kések,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

August 21, 2024

great customer service and a good app

NexoLab
Israel
18 minutes using the app
Propel Commerce replied August 22, 2024

Hello friends at NexoLab,

Thank you very much for the review, Efi! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

December 9, 2023

Thank you for creating such a wonderful app! The Propel team, especially Leo, was extremely helpful to me during the first few days after I installed it. They taught me how to use its various functions effectively. I have tried other replay apps, but Propel Replays is the best. Their paid plan is particularly suitable for micro-businesses like ours. With Propel Replays, we have an army of sales staff working quietly in the background, following our customers and providing valuable feedback about their shopping experience. This has significantly helped us improve our shop's performance.

Human Touch Official
Thailand
10 months using the app
Propel Commerce replied December 11, 2023

Hello friends at Human Touch Official,

We're glad to hear our app is helping your business! Thanks for the review, Zwani! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 24, 2024

Amazing so far

The Thread Shop
United Kingdom
7 minutes using the app
Propel Commerce replied September 25, 2024

Hello friends at The Thread Shop,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 8, 2024

I LOVE this app! If you're wondering if you should install it, the answer is yes! This app helps me to literally see the customer journey and where we can improve our website to reduce lost sales on our site - be it page loading speeds, errors incurred, site navigation, popular and unpopular products. I wish I would've installed it sooner. Also, the customer service is top tier. They were able to assist me in my inquiry in minutes. I'm so glad to have found this app and will recommend it to others.

A Meaningful Mood
United States
18 days using the app
Propel Commerce replied April 9, 2024

Hello friends at A Meaningful Mood,

Thank you for the AWESOME review, Eugenia! You are very much appreciated. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 7, 2024

Dobra aplikacja, myślę że pomoże w sprzedaży!

Mossperfect
Poland
5 days using the app
Propel Commerce replied October 8, 2024

Witajcie przyjaciele z Mossperfect,

Dziękujemy serdecznie za recenzję, Krzysztof! Zawsze chętnie pomożemy w każdej chwili. Porozmawiaj z nami, kiedy tylko potrzebujesz pomocy! Więcej mocy dla Twojej firmy! 🚀

- Leo @ Propel Commerce