Reviews (578)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.

September 14, 2024

Bra

Glossangelo
Sweden
About 2 months using the app
Propel Commerce replied September 16, 2024

Hello friends at Glossangelo,

Thank you very much for the review, Jaime! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

August 12, 2024

very good app

GLAM Bijuterii
Romania
About 15 hours using the app
Propel Commerce replied August 13, 2024

Hello friends at GLAM Bijuterii,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

August 14, 2024

App works smoothly and their support teams are very responsive

Tropical Teahouse
Australia
About 1 hour using the app
Propel Commerce replied August 15, 2024

Hello friends at Tropical Teahouse,

Thank you very much for the review, Duy Lê! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

September 18, 2024

Very good app for tracking analytics and exteremly helpful customer support

Mythr
United Kingdom
5 minutes using the app
Propel Commerce replied September 20, 2024

Hello friends at Mythr,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 6, 2024

so good

GraviroWood
Hungary
About 15 hours using the app
Propel Commerce replied September 9, 2024

Hello friends at GraviroWood,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

May 7, 2024

Great app to keep an eye on how customers are using the website. And the support team is extremely responsive. I couldn’t recommend enough.

Oia Boutique
United Kingdom
5 months using the app
Propel Commerce replied May 9, 2024

Hello friends at Oia Boutique,

Thank you for the AWESOME review! You are very much appreciated. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

December 9, 2023

Thank you for creating such a wonderful app! The Propel team, especially Leo, was extremely helpful to me during the first few days after I installed it. They taught me how to use its various functions effectively. I have tried other replay apps, but Propel Replays is the best. Their paid plan is particularly suitable for micro-businesses like ours. With Propel Replays, we have an army of sales staff working quietly in the background, following our customers and providing valuable feedback about their shopping experience. This has significantly helped us improve our shop's performance.

Human Touch Official
Thailand
10 months using the app
Propel Commerce replied December 11, 2023

Hello friends at Human Touch Official,

We're glad to hear our app is helping your business! Thanks for the review, Zwani! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

May 30, 2024

I REALLY LOVED HOW ACCURATE THE SERVICE IS, and also when asking for feedbacks support team replies very fast and fix any problems you face! Very satisfied !

NeuroSleep
United Kingdom
10 days using the app
Propel Commerce replied June 3, 2024

Hello friends at NeuroSleep,

Thank you for the AWESOME review! You are very much appreciated. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 3, 2024

Great app and support!

Swopti
Sweden
4 months using the app
Propel Commerce replied July 5, 2024

Hello friends at Swopti,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

May 27, 2024

Fantastic App! We use it quite heavily to see customer journeys and where we can work on the website.

QuietCubes
Australia
16 days using the app
Propel Commerce replied May 28, 2024

Hello friends at QuietCubes,

We're glad to hear our app is helping your business! Thanks for the review, Akhit! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce