Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for understanding and improving customer behavior on their websites. It offers immediate session recordings for quick analysis, helps identify website issues, tests new store templates, and respects customer privacy. Many appreciate the quick and helpful customer service. The paid plan is particularly suitable for micro-businesses, and the app is easy to install and use.

Edited March 3, 2023

I needed to gain a deeper understanding of what my customers were actually seeing and doing on my store. And Propel Replays (Session Recording & Replay) is outstanding. The personal support I have received from Chud and Leo was second to none. These guys are outstanding. Thanks Chud!
And Leo was awesome by enabling more views for us. Much appreciated.

Scintera Pty Ltd
Australia
11 months using the app
July 26, 2022

J'utilise cette appli pour suivre les actions des clients sur mon site. Fonctionne bien, Leo du service client est très serviable.

InnoThermos - Le Thermos de demain
France
10 months using the app
Propel Commerce replied July 26, 2022

Hello friends at InnoThermos,

Nous sommes ravis que notre application vous plaise, Jean-Charles ! Merci pour l'examen ! Profitez de notre application et plus de puissance pour votre entreprise ! 🚀

- Leo @ Propel Commerce

August 25, 2022

this helps me with monitoring what my buyers are looking at and helps with any errors :) customer service is great and quick.

A Bit of Different
United Kingdom
10 months using the app
Propel Commerce replied August 25, 2022

Hello friends at A Bit of Different,

Thanks for the AWESOME review, Louise! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 8, 2022

they really have a fast and effective support. they were very helpful.
also, they are very response and fast to help you in the settings configuration. thank you a lot.

VECTORSPORTSWEAR Official Site - Women's Fitness Apparel
Türkiye
10 months using the app
Propel Commerce replied September 8, 2022

Hello friends at VECTORSPORTSWEAR,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

Edited December 8, 2022

Great app! Love it. Very useful and works perfectly fine. A must in your store to identify gaps & opportunities!

Sanchis Salcedo
Spain
9 months using the app
Propel Commerce replied November 14, 2022

Hello friends at Sanchis Salcedo,

Thank you for your AWESOME review! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 14, 2022

The service was fast, easy, and effective. They helped me set up my account in less than five minutes.

B.A.G Apparel
United States
9 months using the app
Propel Commerce replied April 14, 2022

Hello friends at B.A.G Apparel,

Love the review, Jacqueline! Concise and straight to the point! 😁
Chat us anytime you need help! We're always happy to help. 💪

- Leo @ Propel Commerce

March 4, 2022

Very good app and very good customs service. This really allow me to see everything that is going on in my store. Great!!!

Scottishclans
Sweden
9 months using the app
Propel Commerce replied March 4, 2022

Hello friends at Scottishclans,

We are delighted that you're liking our app and service! You feedback means a lot to us, so if you have any queries or suggestions please don't hesitate to let us know. :)

- Carmi @ Propel Commerce

Edited September 24, 2021

oh yeah this ones a keeper yawl - get it!
oh yeah this ones a keeper yawl - get it!
oh yeah this ones a keeper yawl - get it!
oh yeah this ones a keeper yawl - get it!

DA-12® Punchy Tshirts in Orangeville, Ontario Canada
Canada
9 months using the app
January 17, 2022

great app! this is even better than Google Analytic.
and thanks to this app I can spot issues with my theme easily.

EsaModa
United States
8 months using the app
Edited May 25, 2022

I have liked this app the best of the session recorders we have tried. Shows checkout info and is easy to navigate

Kollage Square
Canada
8 months using the app
Propel Commerce replied May 25, 2022

Hello friends at Kollage Square,

Thank you for the review, Ryan! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce