Reviews (578)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.

June 10, 2024

Nice app, great support!

Twixy
United Kingdom
12 days using the app
Propel Commerce replied June 11, 2024

Hello friends at Twixy,

Thank you for the AWESOME review! Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 10, 2024

I love it!! Very accurate and very helpful knowing where my customers are going and what issues they may be experiencing while shopping with me.

BeYOUtifully Comfortable
United States
3 months using the app
Propel Commerce replied February 12, 2024

Hello friends at BeYOUtifully Comfortable,

We're glad to hear our app is helping your business! Thanks for the review, Rita! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

July 11, 2024

I have just downloaded this app and it looks great so far.

Purrfect Paw Supply
Australia
11 minutes using the app
Propel Commerce replied July 12, 2024

Hello friends at Purrfect Paw Supply,

We're glad to hear our app is helping your business! Thanks for the review, Tim! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

July 3, 2024

I would recommend, nice to see your customer activity on your website

Softique
Netherlands
7 minutes using the app
Propel Commerce replied July 5, 2024

Hello friends at Softique,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

March 1, 2024

Sooo useful to see what issues customers might go through, one of the best apps you'll get on Shopify for your store.

ChromaCards
Canada
19 days using the app
Propel Commerce replied March 4, 2024

Hello friends at ChromaCards,

Thank you for the AWESOME review! You are very much appreciated. Wishing you continued success with your business. Enjoy using the app! 🚀

- Tom @ Propel Commerce

December 20, 2023

Very easy to install and use. The most important feature for me is the session recording. It helps identify how customers behave on your site and if there is any issues need to be fixed. The customer service is great too! Recommend to use.

Newborn Nursery Furniture
United States
15 days using the app
Propel Commerce replied December 22, 2023

Hello friends at Newborn Nursery Furniture,

Thanks for the review! Happy holidays! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

May 20, 2024

Very good service!

Altascelta.it
Italy
4 months using the app
Propel Commerce replied May 21, 2024

Hello friends at Altascelta.it,

Thank you for the AWESOME review! Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 6, 2024

Very good app, you can really find out the issues on your page performance.

OFFENSE TAKEN
Slovenia
About 1 month using the app
Propel Commerce replied March 7, 2024

Hello friends at OFFENSE TAKEN,

We're glad to hear our app is helping your business! Thanks for the review, Tilen! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

November 30, 2023

Great service! Has everything you need and nothing you don't. It's been instrumental in our ability to quickly adapt our UX. Most importantly, customer support via chat is quick and exceptional!

Valhoma Corp
United States
23 days using the app
Propel Commerce replied December 4, 2023

Hello friends at Valhoma Corp,

Thanks for the AWESOME review, Erik! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

January 29, 2024

Fantastic application with minor issues. Support team is willing to resolve issues and this goes a long way with customers (in my opinion).

Thank you!

Seriously Fast Sharpening Supplies
United States
3 months using the app
Propel Commerce replied January 30, 2024

Hello friends at Seriously Fast Sharpening Supplies,

Thanks for the AWESOME review, Michael! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce