Overall rating
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to record and analyze customer behavior on their websites in real-time. It's praised for capturing customer clicks, scrolls, and navigation patterns, helping identify and fix user experience issues. The app is also appreciated for its live session tracking, user-friendly interface, and affordability. Many commend the responsive and helpful customer service, particularly a member named Tom. It's seen as a key tool in increasing conversions and enhancing customer experience.

April 15, 2022

easy installation nice breeze experience live chat the moment your in pretty cool! Thanks for your help!

Pretty Little Wish.com
United States
5 months using the app
Propel Commerce replied April 15, 2022

Hello friends at Pretty Little Wish.com,

Your feedback and great experience mean a lot to us! We'll continue to improve our services to help you more in the future. :)

- Carmi @ Propel Commerce

June 6, 2022

I think it's a great idea and a great app. It gives direct insight into what visitors are doing on my site. I can leverage this data to tweak prices, rearrange the site, etc., based on customer behaviors.

Shujaa Tees
United States
5 months using the app
February 16, 2022

This app has helped us see which sold out products customers are gravitating towards, where they are getting page errors, or what information they look for after viewing a product. It has been so helpful!

United States
5 months using the app
April 20, 2022

TOP, Davvero ottima. Utile guardare il replay degli utenti Funziona molto bene
Grazie al supporto che risponde velocemente ed è molto disponibile

Diamond Painting Italia
5 months using the app
Propel Commerce replied April 20, 2022

Hello friends at Diamond Painting Italia,

Thank you for appreciating our app and support, Valerio! We look forward to more success in your business. 🙏🏼✨ Don't hesitate to message us for any help you may need. 😎

- Carmi @ Propel Commerce

September 25, 2021

Good, honest and useful app. The free offer is genuinely useful and definitely worth upgrading if you can.

United Kingdom
5 months using the app
February 11, 2022

Excellent value for money and super intuitive UI. This the best session recording app available on Shopify right now.

Mud & Blood
United Kingdom
5 months using the app
Propel Commerce replied February 11, 2022

Hello friends at Mud & Blood,

Thank you very much for the review, Max! We love it!
We're always here when you need assistance anytime!

- Leo @ Propel Commerce

January 10, 2022

thank you for the amazing app it is really helpful am able to track my visitors activity which helped me providing them with what they are looking for

Al Safat
5 months using the app
September 28, 2021

Excelente aplicación para ver que es lo que pasa con la tienda desde el punto de vista del cliente. Me he dado cuenta de varias cosas incluyendo que en algunos celulares la tienda no se ve como en mi pruebas. También que algunos globos inferiores bloquean gran parte de sus pantallas, algo que no había visto nunca en mis pruebas pero con esta app me di cuenta ya que no todos los celulares son iguales. Super recomendada esta aplicación.

Dayma Cosmetics
4 months using the app
March 22, 2022

Best App I ever Used It is cheap and give good data it allows you segment your customers based in IP Address

United States
4 months using the app
Propel Commerce replied March 22, 2022

Hello friends at HOMIENOVA,

We are grateful to hear that you are enjoying our app! We look forward in helping your business grow. 🙌 Let us know if you need any assistance. ⭐

- Carmi @ Propel Commerce

September 22, 2022

Very impressed with the app already. I can't wait to see what my shoppers are doing and viewing. This will be a tremendous help!

T.R.B Cosmetics
United States
4 months using the app
Propel Commerce replied September 22, 2022

Hello friends at T.R.B Cosmetics,

We're glad to hear our app will be helping your business! Thanks for the review, Tam! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce