Reviews (264)

Overall rating
4.5
Counts per rating level
  • 78% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and user-friendly interface, enhancing e-commerce efficiency. They praise the effective onboarding and responsive customer support that quickly resolves issues. Features like quick order processing, global shipping, and transparent pricing are highlighted, along with inventory sync and customizable rules that improve workflow. Merchants report positive business growth impacts from using the service.

June 2, 2021

App is easy to use and transparent. Once we got a dedicated support at Shipbob, service questions and issues became much easier to handle and investigate.

Lilac St.
United States
Over 1 year using the app
January 1, 2023

We have been using ShipBob now for over 12 months and the most impressive thing has been how well it integrates with Shopify and Gorgias making both the processing of orders and handling of customer support inquiries and returns extremely easy saving us considerable amounts of time. Recently we also started selling on Amazon and the process of integrating with Amazon FBA and replenishment of inventory is also very simple and automated. If we ever had any questions or concerns about our implementation or process Ankit has been very efficient and responsive in helping us with any of our questions.

Bellissimahairtools.com
Australia
Over 1 year using the app
June 11, 2021

Shipbob integrates well with Shopify. We've had very few issues. For the small issues we have had, Shipbob's customer support team has always been responsive and helpful. With Shipbob, we've been able to provide faster shipping to our customers.

Indigo Collagen
United States
Over 1 year using the app
June 4, 2021

Fast & Seamless integration. About as smooth as warehousing and e-commerce integration can get. Thanks folks.

The Helpful Monkey
United States
Over 1 year using the app
January 3, 2023

We have been using Shipbob in our US operations for over a year now and we recently made the decision to move the rest of our global fulfilment operations over to them too as we were so impressed with the service. Shipbob was very easy to install and has been a speedy and reliable way for us to process orders for our customers across the globe. The tracking and reporting on the order process gives me everything I need to check on each individual customer order and I am looking forward to making use of the custom features like processing delay and gift notes in future. The customer service so far has been very prompt and helpful - the team are very kind, friendly and always happy to help. I thoroughly recommend moving over to Shipbob for your fulfilment needs.

Mrs Wordsmith Global
United Kingdom
Over 1 year using the app
December 16, 2022

We are very happy with ShipBob FulFillment app and highly recommend ShipBob as a warehouse partner! The Fulfillment app is easy to install, very fast and reliable order ingestion and has many value-add features like inventory-sync, order processing delay, etc. Technical support is also a 10/10.

otherworld
United States
Over 1 year using the app
June 5, 2021

Great app and team, issues are handled quickly to keep my business on track and profitable. Now I can scale to the moon!

TheGivenGet
United States
Over 1 year using the app
ShipBob replied June 8, 2021

To the moon! I love it. Thanks for your partnership :)
- Kevin

March 12, 2021

This is a lot more than an app! Automates your whole fulfillment. Everyone at the company is super friendly, their software it's easy to use and their prices are great. I really recommend them. They also just raised a bunch of money so things should get even better!

WomanOcean
United States
Over 1 year using the app
September 26, 2023

Good app, works well and the support team is very responsive as well.

Vitalura Labs
United States
Over 1 year using the app
May 13, 2021

I must say that I had my doubts, but I was pleasantly surprised to see how efficient this integration is! No problem to report so far, I am very satisfied.

TheAmazingBlanket
Canada
Over 1 year using the app