ShipBob Fulfillment , 226 reviews

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, fast order ingestion, real-time syncing, and efficient tracking upload. They value features like inventory sync, rule creation, and order processing delay. The app's ability to facilitate international shipping through multiple warehouses has led to cost savings and reduced shipping times. Merchants also commend the inventory analytics and visibility, which aids in supply forecasting. The app's customer service and dedicated account managers are praised for their prompt responses and assistance. Merchants report improved fulfillment accuracy and appreciate the handling of complex logistics.

June 15, 2021

I love how simple the back-end reporting is. You can also watch your orders being picked, packed, and processed in real time. They are great at turning around orders in 1 day!

My Girl Wellness
United States
3 months using the app
October 27, 2021

What the hell is wrong with those people"? Is it a fulfillment center or just a warehouse to store some stuffs? Why can't they fulfill my unique order? I do want to get complaint from my first customer? Will you ask them what they are waiting for? I am paying my storage fee monthly! Why are they trying to screw me up at the very beginning?

galleries wilarix
United States
4 months using the app
ShipBob replied October 28, 2021

Hi Wilarix team -- It seems like you've had a bad experience here initially, which is never what we want. I took a look at your account and I think I can see where there is some confusion between our support team and your team. Let's fix it together!

I'd love to chat about this personally with a merchant care manager and get you sorted - I've sent an email to your inbox.

Kevin, Shopify Manager @ ShipBob

January 18, 2022

Been using Shipbob for a long time already, glad to see they're offering a good solution on shopify rather than a third party.

yurtleapparel
United States
28 minutes using the app
February 21, 2024

switchback
United States
4 months using the app
December 20, 2023

Voidpet
United States
About 2 months using the app
September 7, 2023

Quick Weight Loss Centers
United States
Over 1 year using the app