ShipHero Inventory & Shipping , 148 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient inventory management and order fulfillment capabilities. It's praised for its user-friendly interface, real-time inventory updates, and improved shipping accuracy. The app can handle high order volumes and supports multi-channel inventory management. Advanced features like automation rules and detailed 3PL billing options are also appreciated. Customer support is responsive and helpful, and the app includes valuable reporting tools. Some merchants have reported issues with inventory syncing and found the app complex to fully understand.
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We are very happy with shiphero! We did tons of research on all the inventory apps available which led to shiphero and sku labs. We installed both apps and did a series of tests finding that shiphero had a lot more features for inventory management and shipping. Shiphero is great to get started with inventory management with plenty of room for growth. Their mobile app is great also for sending shipments in just a few clicks.
Here are a few things that we really like about the app:
1) We store pdf's within the sku's for technical drawings (would love it if we could upload other files, currently just have the ability for images and pdf's)
2) We have nested kits so we know every individual part that makes up our products. Also allows for effortless inventory tracking.
3) We have an automation rule set to use a customers shipping account when they place an order and our shipping account for regular customers. We also have automation rules set to prioritize shipments.
4) We set up vendors for different departments of our business to send purchase orders when we need to manufacture more of our products.
5) Any questions or help we need they are very quick to respond with knowledgeable people on the other end.
6) All outgoing orders are quickly barcode scanned for accuracy with visibility showing that the packer did his job correctly.
I highly recommend this app. Their product and service is so great that I had to take the time to give them a great review for all their hard work!
Shiphero has been an integral part of our operations. From tracking inventory to fulfilling complex orders, this tool has been nothing short of perfect. Best customer service in the industry too.
If you're looking for a solution that accurately keeps your inventory, allows fast order processing, makes shipping a seamless process you're looking at the right partner. At www.ThreeBirdNest.com we are a growing online boutique and sell women's fashion apparel and accessories. We were utilizing several different solutions which created many points for errors and lag times on order processing.
Since we have moved over to Ship Hero we ship orders same day, have accurate inventory counts, every item has a location and it's an EASY to use system.
The team is amazing to work with, great support especially in the on boarding process which for us was a lot since we were moving over several different programs into one.
There is way less manual work involved in order processing and we have one place to check for shipments, inventory, processing and orders. Couldn't be happier to give them 5 stars. It really has been a business MUST have for us!
The best decision I've made is moving to ShipHero. The app is amazing, the integration with Shopify is perfect. Order import is practically instantaneous. ShipHero has replaced my previous inventory, picking/packing, and shipping softwares and works better than any of them ever did. This app works like you think every app should work. It does its job and it's fast. The most amazing thing has been the customer service. So quick and helpful, they've been a dream to work with. I wish I'd switched sooner.
We've been using ShipHero for the last few years to manage our operation. We used to be on a custom cart and now are on Shopify Plus. We're a fairly large operation, with several large stores in New Jersey as well as https://www.winechateau.com/
ShipHero is a full solution for the backend of our business, including of course shipping, inventory and receiving, but also inventory value reports, purchase order generation and returns management. Using ShipHero with barcode scanners has made a huge difference in the efficiency and accuracy of our operation. ShipHero is dependable and reliable. I highly recommend ShipHero to anyone on Shopify or Shopify Plus!
These guys have exceed my expectation. If your a small business and manage any type of warehouse; ignore the monthly fee (if that is was is holding you back). You will make it up in time saved and lack of headaches.
Thank you for very good customer service!
The service and software they deliver are very good and the best we have seen in the market so far. Unfortunately, were not ready to switch to their system at this time but we will definitely be back as customers at a later date.
Highly recommended to anyone who wants control over their shipments and inventory.
Once again thank you for brilliant follow-up and customer service!
I brag about shiphero to everyone! Id highly reccomend it to anyone looking for a really smooth shipping process! The customer service is unlike any other company, they are so responsive and helpful, I feel like they are my good friends because I speak to them like everyday.
ShipHero patiently worked with us to move from a fulfillment center into our own warehouse and distribution center. The app and software are fantastic and have allowed us to streamline picking, packing, receiving, purchase orders, warehouse management, inventory control and all the other important processes that go into running an online business today. The system is easy to use and employees were able to learn how to use it within minutes. The best part about the app though are the people that support us and the fanatical support they offer. They're super quick to resolve any issue we have. If you're looking for an app to streamline your entire online business, give ShipHero a try!
Being a small business finding the right app to fit your company needs can be difficult, especially when there are so many to choose from. My store has gone through multiple apps to try and find a solution to our inventory and shipping problems. We have multiple locations that we keep stock and Shopify doesn't allow more than one store location to separate inventory counts. Lucky for us I found ShipHero!
Not only have they solved how we go about fulfilling orders but they have also become a complete solution to our inventory problems! With ShipHero I am now able to manage each location with ease and on top of that i can get a report of what is needed to be ordered! Those few features only scratch the surface of what ShipHero can do! There are so many useful tools to use and i find myself discovering a new feature everyday.
The best part of all is the amazing support they have. Any and all questions i have asked, (there are quite a few), they were able to answer right away! Even for someone like myself who is fairly new to all of these management apps, they respond quickly and with lots of detail to make sure i understand and left me feeling more confident by the end of each conversation.
So if you are looking for a solution to any and all of your inventory and shipping needs, then look no further! The more you use ShipHero the more you will love it and be happy that you made the right choice. Thank you ShipHero!
-Dan Ruta-
www.Gard.in