ShipHero Inventory & Shipping

Thank you for very good customer service!

The service and software they deliver are very good and the best we have seen in the market so far. Unfortunately, were not ready to switch to their system at this time but we will definitely be back as customers at a later date.
Highly recommended to anyone who wants control over their shipments and inventory.

Once again thank you for brilliant follow-up and customer service!

Tried a couple solutions before this and nothing has worked better than ShipHero. It doesn't have as much customization as some other options, but has all of the features you really need. Very easy to learn how to use and train your staff on, and has made our picking and packing process far more accurate. The only thing I wish is that I had started using ShipHero a long time ago.

Shiphero is perfect. Everything works as it should and it is helping us scale and handle order volume seamlessly. If you're looking to outsource your shipping, look no further. Shiphero is the one.

ShipHero makes the picking process so efficient and the platform is easy to use. Our team caught on very quickly & the app allows us to track where mistakes are being made so we can complete further training with that user. We love being able to track where the orders are in the shipping process. We found that ShipHero's support team was very responsive during onboarding, even helping us customize our invoice and an internal Ship to Store label. We definitely appreciate the level of support they've provided

We decided switch to ShipHero with the main goal of consolidating Inventory Management, Scan & Pack and Shipping into just one tool. We are very pleased with the results so far as ShipHero has positively impacted our productivity and inventory accuracy. With that said, The most value I have gotten from the switch has been their customer support, Mike was great getting us started during the onboarding process and Cathy is always there for us with outstanding support and availability. Thank you guys!

We switched from veeqo (not recommended) to shiphero and we love it very easy to understand . everything goes smoothly and fast. We had Mike & Joel as our teacher they will make sure everything is clear and they are very patient with you. If you have a problem you can reach out to them and they will work on it . We haven't run into any big issues yet so keep it going.

This is the glue between my sales channels and my warehouse. I was impressed by the automatic shipping confirmation email that includes tracking which is sent through shopify as soon as orders are fulfilled. I didn't even have to configure that. It syncs for free with Xero so now my accounting workflows are automated, too.

Amazingly easy integration with the most helpful support! This system has made us 10x more efficient. Can't rate it high enough!

ShipHero to the rescue. The app has a great UI, which makes it super easy to train our employees to use the new system. Our onboarding specialist was super helpful and a blast to work with. I will say it does seem like sometimes they will push new updates and sometimes those updates can cause the app to act a little buggy. Their support is good and they normally will have a fix or solution that day. Definitly I would say for small to medium size businesses this app is awesome.

ShipHero has been an integral service in supporting our brand to bring shipping back in-house. The onboarding process was straightforward and helpful. Our representative Mike Azimi is an incredible person with wonderful energy, and he guided us through the process and answered the many questions that we had. We also had the opportunity to meet Mike for an in-person training where he helped our team get up and running with the entire shipping process. After just a few weeks navigating inventory counts and bulk uploads, we’re seeing huge benefits from ShipHero and we’re on-track with our shipments processing smoothly. Big thanks to Mike and the ShipHero team for all the amazing support!