ShipHero Inventory & Shipping , 145 reviews

Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 3% of ratings are 1 stars
May 25, 2016

It is a very good app and excellent customer service. Efficient of stock management and dispatch now. A few website dispatch channels are linked together. Personally design for my company structure dispatch system. Very happy with this app. Wish this app become better and better in future.

All My Love Fashion
United Kingdom
Time spent using app: 12 months
May 12, 2016

The support at ShipHero has been great and they respond quickly to questions that we have as we get settled in!

United States
Time spent using app: 4 months
Edited October 18, 2018

Great shipping and inventory app. It decentralizes the shipping process while keeping track of inventory and pick and pack performance. It has some neat features.

Time spent using app: Over 2 years
April 6, 2016

This is by far the best inventory control system out there, Id be more than happy to be a reference for this app!

Stargaze Jewelry 2
United States
Time spent using app: Over 3 years
March 25, 2016

Great program! Team is very responsive and having them available on live chat is great!

United States
Time spent using app: About 1 month
Edited March 11, 2016

We previously used ShipHero with Magento EE, but recently moved to Shopify Plus. We are now managing several Shopify Plus stores with ShipHero and it works like a dream.

Some of the best things about ShipHero are:

- iPad based, no more paper everywhere.
- Full control with bin locations and overstock.
- Fast and accurate picking process. We use carts where we pick into several totes for each picking session, and barcodes are used to verify.
- Fast packing process with another round of verification by scanning barcodes or confirming manually.
- Returns.
- Cycle counting.
- Statistics that greatly help when creating purchase orders. You can set re-order levels and amounts, saving you an incredible amount of time. ShipHero tells you how much you sold in the last 7/30/60/90/180/365 days.
- Lots of useful reports that seems to get better all the time.
- Amazing support!

If you ship anything above 50 orders per day and/or have lots of SKUs with the need for bin and overstock bin locations, the monthly cost is definitely worth it! Using this vs the standard Shopify shipping workflow is like day and night. We had another WMS before ShipHero aimed at larger retailers, so we have tried others, but we are getting faster and more efficient packing and picking with ShipHero.

Conclusion: Highly recommended!

Barbershop Norge
Time spent using app: About 5 years
March 3, 2016

If you're looking for a solution that accurately keeps your inventory, allows fast order processing, makes shipping a seamless process you're looking at the right partner. At we are a growing online boutique and sell women's fashion apparel and accessories. We were utilizing several different solutions which created many points for errors and lag times on order processing.

Since we have moved over to Ship Hero we ship orders same day, have accurate inventory counts, every item has a location and it's an EASY to use system.

The team is amazing to work with, great support especially in the on boarding process which for us was a lot since we were moving over several different programs into one.

There is way less manual work involved in order processing and we have one place to check for shipments, inventory, processing and orders. Couldn't be happier to give them 5 stars. It really has been a business MUST have for us!

Three Bird Nest
United States
Time spent using app: 9 months
February 25, 2016

We have a very unique business and have explored options that would cost us hundreds of thousands of dollars. But the amazing team at Ship Hero helped us tweak a couple of things and we now have a picking & packing solution that is faster than any machine solution we've been presented and it's completely scalable with our rapid growth. On top of that we're probably only using 30% of the true capability! I would highly recommend Ship Hero to any business needing stock, inventory or shipping management!

Youfoodz Development Site
February 21, 2016

I brag about shiphero to everyone! Id highly reccomend it to anyone looking for a really smooth shipping process! The customer service is unlike any other company, they are so responsive and helpful, I feel like they are my good friends because I speak to them like everyday.

Mettle Company
United States
Time spent using app: 7 months
February 17, 2016

Seems to work well with my fulfillment center. Friendly & helpful customer service too!

United States
Time spent using app: Over 1 year