Overall rating Based on 100 reviews
The Mint Julep Boutique
I reached out to shiphero to request a new field in the Automation Rules, to allow us to have a start and stop time and date for offering our customers a free gift with purchase. After contacting a few apps, shiphero was the only one that offered a solution. Now we don't have to manually set this rule!
Yes! Absolutely happy that addition to the automation options helped - we have a lot more improvements coming which we think you will love. Thank you for the review :)
Super app makes handling several online stores super easy. Picking and receiving a purchase order is super magical! This app is working very well. Customer service is great.
Need to make better ->
- Not easy to update product data (CSV) - you think that you can update all product data with one CSV download? No that's too easy! There is 3 different CSV needed to download. Update cost, Update inventory value, Update Manufacturer SKU all these are in different places?
- Not easy to make purchase orders (Automatic is not good) Cannot make vendor base limit? System offer to order if you have even one product under the order limit.
- Not easy to make a transfer order -> You really need to remember all product name or SKU? No automatic, no product picture ... it's maybe just easier to call the main warehouse and make the order in a phone. It's funny that you cannot use the purchase order automatic in transfer orders...
But these are a minor things the app is great and fix many problems in the warehouse. I think nowadays we have 0% mistake rate in picking thank Shiphero and of course our warehouse guys!
Woohoo! It's a pleasure to work with you and your brilliant team. Noted on the feature suggestions and improvements - we're working hard everyday (we kind live and breath this stuff) to bring more features and improve existing ones. More to come (and we're quite excited!).
Seems to work well with my fulfillment center. Friendly & helpful customer service too!