Overall rating
4.1
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration, ease of use, and competitive shipping rates. They appreciate features like automatic order fulfillment, tracking updates, and customer notifications. The app's batch processing and shipping cost comparison across carriers are seen as major time and cost savers. It also supports international shipping, customs forms, and return labels that bill only when scanned. Its integration with various sales channels and carriers is another significant advantage. Many merchants consider it a cost-effective shipping solution.

February 22, 2014

Great app and interface with even better customer service! Easy to find the best rates on carriers and print it out right there.

There is no better free app for this!

Styleuno
United States
Over 3 years using the app
Edited September 13, 2017

Shippo has saved so much time for our company. Instead of manually typing each label on USPS, this app has helped us create, download and print labels quicker than ever. Now we don't have to sit for periods of time typing labels and have this automated amazing app to do so. We highly recommend this app!

Alex Mika Jewelry
United States
Over 3 years using the app
March 22, 2017

I love Shippo app! It's extremely easy to use and it has the best rates (and I've checked many different options). Also, Shippo has great integration with Shopify and other apps, and orders appear right away in the system. For our tea subscription boxes it was very important to provide a return label for our customers. And with Shippo you can create a return label, but pay for it only if customer decided to use it, which is very convenient. 
For the international shipping Shippo pulls out all the product information for custom forms, which makes the whole process much faster.
 Can’t be happier!

Hello Tea Club
United States
Over 3 years using the app
May 1, 2014

Shippo has made my shipping so much easier! Its easy to set up, a good price and the customer service is unreal. Very happy that I found this app and will continue to use over and over again.

9monthslove
United States
Over 3 years using the app
Edited October 23, 2018

Great app! Easy to do what I need, support is quick when I need it. Seems to be improving all the time

Aqua Lab Aquaria
United States
Over 3 years using the app
September 20, 2017

Easy to use, reliable and quick service.

Nibmor
United States
Over 3 years using the app
March 13, 2014

I just started using Shippo and not only is it easy to use, the price is right! Five cents per label outweighs the inconvenience of having to copy pasta back and forth between two programs. Customer service is 5 stars. And their team of developers seem open to customer suggestions. Definitely an A++ recommend.

FarWestVapor.com
United States
Over 3 years using the app
August 3, 2018

Been using it for 3 years now and am very satisfied. Customer service is fast and responsive, and the interface is excellent. It's actually easier for me to scan my unfulfilled orders in Shippo than Shopify (sorry Shopify).

Shendrones
United States
Over 3 years using the app
October 12, 2022

I run an ecommerce and wholesale business, and Shippo has met all my needs. I tried converting to ShipStation at some point because it integrated better with another software, but ultimately found their interface too confusing to navigate. I like the simplicity of Shippo, and have always had good experiences with their highly responsive customer service team.

Keiki Kaukau
United States
About 3 years using the app
Shippo replied October 13, 2022

Hello,

Thank you so much for your review and for using Shippo! We are so glad to hear that our interface allows you to navigate your orders and shipments with ease. When it comes to support we strive to make sure all of your questions are answered in a quick, pleasant, and timely manner, and will do our best to keep it up!

If you have any additional questions or issues please reach out.

Happy Shipping,
Shippo Support

August 26, 2015

Amazing! Saves us SO much time and energy. It's a great platform for keeping track of shipments you've sent and keeping your customers happy! Its easy to fill out. We love it at drophook!

Drophook
United States
About 3 years using the app