Reviews (552)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.

May 1, 2014

Shippo is easy to set up, easy to use, and a good price. I am saving a lot of time preparing my shipments thanks to Shippo. I am so glad I found this app and definitely recommend it.

Sweet Baby Wraps
United States
Almost 4 years using the app
Edited November 30, 2018

Havent used any other apps for shipping but Ive found Shippo to work really well. Quick and easy and the customer service has been really good..fast and clear. Update...had some glitches and quirkiness, tried another paid service at $9 per month and finding that there is a world of improved functionality available, including Iphone app which is extremely useful. Decreased usage of Shippo pretty significantly.

The Italian Knife Maker
United States
Almost 4 years using the app
October 21, 2016

This app does exactly what it is supposed to do. It makes shipping super easy and streamlined. I can't imagine running my shop without it!

Gin Creek Kitchen
United States
Almost 4 years using the app
June 25, 2014

This a great app with a very clean and simple interface, but basically all the options we need available quickly.

The customer service is phenomenal. I really like that. This is where selling meets exciting and fun!

Monkey Suit Vintage
United States
Over 3 years using the app
September 23, 2015

The app is easy to use, the prices good, their team is great, I am extremely happy.

Rainforest Chica
United States
Over 3 years using the app
February 19, 2014

Love this app! This is such a wonderful shipping app and very easy and straightforward to use. My store's orders show up in Shippo after they are placed and then my shipping labels are instantly generated. I really cannot recommend this app enough.

Drink For Good
United States
Over 3 years using the app
July 12, 2018

Wonderful customer service and such a user-friendly interface. I would recommend Shippo to anyone!

Mountain Vs Plains
United States
Over 3 years using the app
September 14, 2018

Shippo makes shipping for my small biz a breeze, and their customer service is so responsive!! Shipping used to be my laest favorite part of my day and I no longer dread it.

A Gifted Baby, Inc
United States
Over 3 years using the app
May 6, 2014

Shippo was so easy to set up and is very user-friendly. It takes no time to create a label and ship a package to a customer without visiting the post office. I highly recommend using Shippo!

SnowShoe
United States
Over 3 years using the app
June 4, 2014

I really love Shippo, and I love how I can even use it to ship items that aren't orders in my store, such as free giveaway items I do often. This definitely makes my life easier and I love that I don't have to use paypal for shipping anymore. I recommend this to anyone who is a shop owner.

Great customer service as well!

The Wicked Griffin
United States
Over 3 years using the app