Reviews (552)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.
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I love Shippo app! It's extremely easy to use and it has the best rates (and I've checked many different options). Also, Shippo has great integration with Shopify and other apps, and orders appear right away in the system. For our tea subscription boxes it was very important to provide a return label for our customers. And with Shippo you can create a return label, but pay for it only if customer decided to use it, which is very convenient. For the international shipping Shippo pulls out all the product information for custom forms, which makes the whole process much faster. Can’t be happier!
Shippo has made my shipping so much easier! Its easy to set up, a good price and the customer service is unreal. Very happy that I found this app and will continue to use over and over again.
Great app! Easy to do what I need, support is quick when I need it. Seems to be improving all the time
Easy to use, reliable and quick service.
I just started using Shippo and not only is it easy to use, the price is right! Five cents per label outweighs the inconvenience of having to copy pasta back and forth between two programs. Customer service is 5 stars. And their team of developers seem open to customer suggestions. Definitely an A++ recommend.
Been using it for 3 years now and am very satisfied. Customer service is fast and responsive, and the interface is excellent. It's actually easier for me to scan my unfulfilled orders in Shippo than Shopify (sorry Shopify).
I run an ecommerce and wholesale business, and Shippo has met all my needs. I tried converting to ShipStation at some point because it integrated better with another software, but ultimately found their interface too confusing to navigate. I like the simplicity of Shippo, and have always had good experiences with their highly responsive customer service team.
Hello,
Thank you so much for your review and for using Shippo! We are so glad to hear that our interface allows you to navigate your orders and shipments with ease. When it comes to support we strive to make sure all of your questions are answered in a quick, pleasant, and timely manner, and will do our best to keep it up!
If you have any additional questions or issues please reach out.
Happy Shipping,
Shippo Support
Amazing! Saves us SO much time and energy. It's a great platform for keeping track of shipments you've sent and keeping your customers happy! Its easy to fill out. We love it at drophook!
We have used Shippo with our store for the past 4 years. We find their system straightforward and easy to use.
All-natural beard care products proudly made in Colorado:
https://www.mybeardandcompany.com
I looooove the simplicity of Shippo. It saves us plenty of time with our fulfillment. When we required a new feature added to the Shipments Export .CSV, Shippo was quick to add it. Amazing customer support!
This is not to say that they'll just add whatever you require, but the fact that they implemented even a simple little addition to their platform helped us tremendously.