Reviews (552)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.

July 17, 2018

Great app! Customer service replies quickly with any questions. This app streamlines the shipping process and allows our small business to operate on a higher level.

Bernoulli Apparel
United States
About 3 years using the app
May 11, 2018

We've been using Shippo for a few years now and it's saved us much time and money. In addition, we've been having difficulty setting up our UPS account with our Shippo/Shopify account and Adam, at Shippo, was able to link it up for us. So happy with the service. Excellent app!

Warmblood Tack Store
United States
About 3 years using the app
September 29, 2017

Love Shippo - great customer support and great rates!

Choosychick
United States
About 3 years using the app
September 23, 2015

By far the best shipping app we've ever used! The whole Shippo team rocks!

Pearls For Dip
United States
About 3 years using the app
February 20, 2016

A fantastic app that takes all the stress out of the shipping process.

Smooth Wind Kites
United States
About 3 years using the app
June 14, 2016

Great app very easy to use we use it for all our shipping.
OrganicBloomMax.com

Organic Bloom Max
United States
About 3 years using the app
February 17, 2015

Shipping would kill me without the experience Shippo gives me. 10/10 would give more stars than 5 if i could.

Sapling Inc.
United States
About 3 years using the app
November 7, 2016

I could not run my store without this app! It is very easy to use, best rates, and the customer service is amazing!

Surfaced Clothing
United States
Almost 3 years using the app
July 12, 2018

Great app with seamless Shopify integration! Shippo keeps shipping simple and helps to save time on creating labels. I've also only had great experiences with customer service!

Designlikewhoa
United States
Almost 3 years using the app
June 22, 2015

We were NOT interested in copying and pasting customers' addresses into specific mail carriers or PayPal for shipping - this is definitely a one-stop shop, and it's been incredibly useful. You pay for the postage + $.05 (for Shippo), which is no biggie to us and well worth it.

Green Baby Planet
United States
Almost 3 years using the app