Reviews (552)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.

Edited February 12, 2020

We've been using Shippo for over 3 years now and average over 500 purchased labels/month. When I submit a help ticket, support responds within hours. Give your staff a raise Shippo!

Auto Medals
United States
About 4 years using the app
November 18, 2015

We love, love, LOVE Shippo!

We are about to enter our second Christmas sales cycle and Shippo allows us to handle shipping stress-free. There is so much to love: low shipping rates from multiple shipping carriers, low 5-cent per label fee, intuitive website, seamless integration with Shopfiy, prompt and cheerful customer service, and so much more!

Most recently, we received our first international order this week. Without thinking I first went to USPS.com to learn all about international shipping - and oh what a headache of forms, fees, regulations, and mind-blowing government red tape. Just to send our product overseas.

Then it hit me - "log into Shippo". Doh! I did and image my glee as I went through the normal steps for fulfilling my orders and international shipping was an option! Not only that, but they make sure all the proper forms are filled out, etc. It was so, so easy.

I'm thrilled to know companies like Shippo exist. This is the future of business, and companies like Shippo prove there is still good in humanity.

The Little Popcorn Shop
United States
About 4 years using the app
July 10, 2021

Shippo has worked really well for our small business. Orders are easy to fulfill in bulk and shipments are easy to track.

Purple Dragon Fabrics
United States
About 4 years using the app
May 24, 2018

App works great and the prices are reasonable.

Pacific Coast Outlet
United States
About 4 years using the app
October 22, 2014

This app is a must if you have a lot of international shipments. It's inexpensive, extremely reliable, and very user friendly. Shippo is like the autopilot for shipping. I highly, highly recommend this app.

-Ryan
FixMyBinding.com

FixMyBinding.com
United States
Almost 4 years using the app
June 26, 2014

Great App! Super quick & easy shipping. Saves tons of time compared to using usps.com!

MidKnight Glass
United States
Almost 4 years using the app
October 1, 2016

Currently on Nicemodernmenswear.com

Definitely easier to use than shopify shipping but costs .05 cents more on average (shippos commission). Overall saves time and if you're processing a good amount of orders I'd definitely consider it as an option!

Nice Modern Menswear
United States
Almost 4 years using the app
June 1, 2018

We really love this app and very happy to have it install on our website.

www.charlenesstyle.com

Heygirl01
United States
Almost 4 years using the app
August 8, 2018

Great app. Very user friendly and great customer service!

June Ruby
United States
Almost 4 years using the app
July 6, 2021

Very easy integration between the two services. The support teams of both services are knowledgeable and quick to resolve problems.

Aspen Ski And Board
United States
Almost 4 years using the app