Reviews (548)

Overall rating
4.1
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the competitive shipping rates offered, which help reduce costs. The app streamlines shipping by minimizing manual entry and providing various economical options, with seamless Shopify integration that includes features like bulk label printing and automatic order updates. The interface is user-friendly, enhancing daily operational efficiency. The performance is reliable, and the customer support team is noted for being responsive and knowledgeable, aiding in both setup and ongoing needs.

August 11, 2014

We love Shippo. It works very well and is easy to use, plus, the price is right.

Spincycle Yarns
United States
19 days using the app
Edited January 3, 2018

Shippo looked promising for saving time printing labels with Canada Post, however when used with a Small Business account the rates were incorrect. The Shippo rates were higher, even though it was correctly using my Small Business API credentials. Saved packaging weights don't automatically add to the total weight. Used Shippo for two labels and deleted the app. Not as smooth as it advertises it to be. The discounted rates from other couriers are not that great.

Gemini Lights
Canada
Over 1 year using the app
May 31, 2018

We have been using Shippo of a couple years on our 3 Shopify stores. It is working great and allowed us to get out of Stamps.com. Great app!

Du Bro Rc
United States
Over 1 year using the app
September 27, 2017

I had a WONDERFUL experience when I asked for help from Shippo Support. Very quickly they identified my problem and showed me how to fix it!

Victorylane
United States
Over 1 year using the app
August 15, 2018

Shippo makes it easy to ship my Etsy and Shopify orders. Their support was very quick when I had an integration issue due to my theme update.
So far so good. Thank you!

Amano Artisans
United States
Over 1 year using the app
February 5, 2016

Shippo makes shipping so simple. Especially if you are shipping in Canada, the Canada Post app sucks and so does the site. Shippo is a savior for Canadian merchants.

The support is also top notch, Amanda was amazing!

Spearhead Life Supply
Canada
Over 1 year using the app
February 4, 2014

Finally a free shipping app that fulfills my need: easy postage purchase and comparison of shipping rates. I tried several different ones before but they were either expensive or way too complicated. Love this app!

Project Xhuma
Switzerland
18 days using the app
May 25, 2020

I was hesitant to use another shipping app due to charges I'd experienced in the past, with other apps, that outweighed the convenience. Shippo's pricing structure is so fair and clearly designed to help growing businesses achieve efficiencies right from the start. I am able to use Shippo with two different stores on two different platforms. It's absolutely seamless! Thanks!

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vibrant-style
India
18 days using the app
Shippo replied June 3, 2020

Hi there!

Thanks so much for the feedback. :) We are so happy to hear Shippo is working for you seamlessly! If you ever need anything please don't hesitate to reach out!

Thanks,
Shippo Support

September 29, 2017

Excellent product. great support and it saves me a lot of time!

Treasure State Prospecting
United States
Over 1 year using the app
February 24, 2014

Great app !

Allows us to find the cheapest shipping company.

One of the rare app that is integrated with European shipping companies !

Great work guys keep it up !
Sam

GoDefense.fr
France
18 days using the app